United States Job Openings
Pfizer
HCP Creation Center Lead – Business Integration
Collegeville
FULL TIME
October 19, 2024
- Through a deep understanding of the CFC and Commercial Operations business processes, identify opportunities to drive significant business value through the use of technology. Anticipation of both internal and external customer needs will be a critical to overall success.
- Develop and maintain the strategy for the global CFC Business Integration tools components and capabilities along with the corresponding technology investment plan. The ability to balance between being responsive to changing business needs against holding the course against a pre-defined plan will be required drive marketable results.
- Demonstrate global reach and operate across business units to drive process harmonization and technology adoption.
- Actively participate in Leadership Team meeting comprised of both Digital and Business Leaders. Demonstrate thought leadership on a consistent basis.
- Demonstrate innovative thinking to identify unique business opportunities and solve complex business problems
- Design, implement, and manage a comprehensive operations framework which will allow implementations to markets / BUs following consistent repeatable process to efficiently support global geographic expansion.
- Compliance with Chief Marketing Office (CMO), Biopharma Operations (BPO), Business Unit and other Digital processes and financial procedures is required
- Manage the evolution of the standard CFC Business Integration solutions including program governance / prioritization as well as geographic expansion into additional regions and markets
- Author business cases to clearly outline overall strategy for the CFC Business Integration business functions and secure funding for initiatives with the highest business value.
- Provide oversight and guidance to project teams assembled to deliver approved initiatives.
- Lead and guide multiple projects simultaneously
- Author/review project initiation materials to ensure scope and budget are clear
- Define project team roles, screen vendor candidates and assemble projectteams. Vendor Management for project related activities.
- Review functional and technical designs to ensure “usability” and the customer experience aligns with the vision of the sales and operations teams.
- On-time, on-budget, on-quality project delivery; client satisfaction on a project-to-project basis; user satisfaction and effective leadership of vendor teams through influence.
- Project budget accountability including managing actual spend vs. budget
- Bachelor of Science degree in Information Management, Computer Science, Engineering or Technology Management preferred with related field and proven technical experience with emphasis on software development and maintenance
- 12+ years of relevant experience as an information technology professional in one or many roles such as a software developer, technical project manager, systems administrator, database administrator, systems engineer, computer engineer or support specialist
- Experience with Global Customer Facing Colleague Business Integration solutions and processes for pharmaceutical companies
- Proven progressive experience as an IT technology professional in the pharmaceutical industry
- Demonstrated progressive experience successfully designing, delivering and maintaining IT business solutions for mid to large-scale organizations across multiple hardware and software platforms
- Must have demonstrated competency / expertise in Software Development Lifecycle management, including production system maintenance and operation
- Proven experience working with business teams developing and delivering strategy and operating plans with demonstrated competency in strategic thinking, and relationship management
- Technology solutions delivery in a pharmaceutical or regulated environment
- Certified Project Management Professional (PMP), Certified Scrum Master (CSM) or equivalent agile certification required
- High level of awareness of internal and external technology trends
- Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact
- Certified Scrum Professional (CSP) or Certified Scrum Coach (CSC) is a plus
- Technology solutions delivery in a pharmaceutical or regulated environment with demonstrated capabilities managing large scale, enterprise software requirements definition, designs and implementations in a global 24 by 7 environment.
- Demonstrated experience in vendor negotiations with cited impacts to strategic direction and in-line production products.
- Proven ability to mentor technical leaders; recruit and retain top talent and develop colleagues.
- Excellent interpersonal and communication skills with the ability to build relationships, influence outcomes, and to deliver effective presentations to a variety of audiences.
- Strong understanding of agile principles and frameworks, including Scrum, Kanban, and Lean
- Ability to collaborate in a complex, matrix environment with indirect resources geographically distributed.
- Strong problem-solving skills and the ability to navigate complex challenges.
- Demonstrated capabilities with software development processes, systems design and development management, testing (unit, systems, end user acceptance, performance, and load) and systems integration.
- Last day to apply: November 1, 2024
- Work Location Assignment: Hybrid - on premise at any Pfizer site in US or Europe 2.5 days per week or as needed by the business
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