Apply for Internal Operations Specialist Role at Lockton, Inc.

United States Job Openings

Lockton, Inc.

Internal Operations Specialist

Denver

FULL TIME

November 14, 2024

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Business unit

West Series

Salary

$45,000-$50,000

Schedule

Full-time

Job type

Standard

Workplace

In Office

Your Responsibilities

Position responsibilities

Assist in the Account renewal process
Set up Clients in Auto Cert
Order Loss Run Information
Provide assistance in the new or lost business process
Work in a team environment with shared responsibilities to respond to/complete individual daily requests
Review insurance requirements within contracts to provide evidence forms with appropriate coverage
Maintain applications/systems by adding, deleting or modifying information as needed (e.g., Nexsure, Image Right, Auto Cert, etc.).
Load certificate holders individually or via Excel upload. Import/export other reports from the system as needed, using Excel
Create attachments as needed by transferring additional coverage information or endorsement language to the certificate issuing system
Prepare and distribute large quantities of evidence of coverage forms for all renewals, ensuring that forms issued comply with prescribed deadlines, are verified for insurance policy language, are in accordance with state requirements, and meet Lockton standards
Enter file information into Image Right to ensure accuracy of Dead File retrieval
Ensure validity and accuracy of contracts prior to invoicing
Work with accounting to clear discrepancies with carrier and client funds
Create Fee Agreements
Review and advise on complex billing situations as well as handle escalated invoicing situations
Advise account team of difficult or unusual certificate requests (escalating issue to Account team)
Attend client facing meetings as needed
Provide 3rd party certificate management
Prepare Flood Zone Determinations
Train account teams in Auto Cert and on Image Right workflows for effective invoicing
Comply with Lockton procedures and policies
Protect the confidentiality of information learned by performing the duties of the position
Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
Perform other work-duties as assigned

Qualifications

Position qualifications

GED/High School Diploma required. Bachelor’s degree or equivalent work experience preferred
Previous office experience in a corporate environment preferred
Proficiency in the use of Microsoft Word and Excel required
Strong attention to detail
Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required. Must be results-oriented with the ability to change priorities as needed
Must have strong verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy
Demonstrated ability to respond to phone inquiries in a courteous and professional manner
Legally able to work in the United States

This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.

This posting has been anticipated to close on 11-30-2024 . Submit your application by clicking on the Apply Now button.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

We regret to inform you that this job opportunity is no longer available as it has expired

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