United States Job Openings

Disney
Manager, Strategic Insights (Product)
Santa Monica
November 14, 2024
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Job Summary:
Job Summary:
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Partner with business stakeholders, particularly in the product and design orgs supporting Hulu, to develop a research roadmap that supports their business objectives.
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Lead the complete process of planning and executing qualitative and quantitative research studies, from development of the research instrument and survey programming to data analysis and presentation of findings.
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Develop insights to impact key KPIs related to subscriber engagement, content discovery, customer satisfaction, app usability and subscriber retention.
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Conduct a balance of broad, strategic research aimed at pushing thinking forward as well as more tactical projects to understand the impact of initiatives on the business.
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Guide and mentor more junior researchers on the projects relevant to this area of scope.
What to bring
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BA/BS preferred or will consider commensurate years of experience
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5+ years of custom research project experience, preferably with some years dedicated to research on digital product experiences
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Experience with managing all phases in successful execution of research projects, including managing timelines, questionnaire design, data collection and analysis, reporting and presentations. Proven ability to manage multiple projects at a given time.
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Experience with A/B testing and integrating primary research into the testing process
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Knowledge of a variety of market research methodologies and their applications
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Strong data analysis skills on large quantitative and qualitative datasets
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Strong presentation skills, focused on telling a story with insights
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Strong problem-solving and critical thinking skills to apply to research and business questions
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Proactive, adaptive, and collaborative work style
Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is an inclusive environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process. We are proud to be an Equal Opportunity Employer.
The hiring range for this position in Santa Monica, CA is $111,000.00 to $152,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
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