Job Title: Shelter Advocate (Part Time) - Saturday/Sunday 7am to 3pm
Department: Shelter
Reports To: Shelter Manager
Position Summary:
Making decisions on suitability of client intakes; answering crisis helpline calls and assessing client needs and providing community resource referrals as needed; ensuring shelter is a safe and clean environment; provide residents with day-to-day necessities; perform daily client paperwork.
Essential Duties and Responsibilities:
· Provide non-judgmental, non-directive support and referral information to clients.
· Client intakes – screen and complete documentation, orientation and exit documentation.
· Keep Shelter Manager and/or Executive Director informed at all times.
· Enforce shelter policies and procedures.
· Assist clients by assessing needs, setting goals and providing resources.
· Work cooperatively with other staff to ensure optimal utilization of resources and efficient management of the program.
· Assure shelter environment clean and safe at all times.
· Monitor building security
· Maintains current information on and acts as liaison with other area shelters.
· Communicates with other programs and departments to facilitate client services.
· Communicate effectively with clients, and remain assertive when needed.
· Supervise the preparation and serving of meals to clients and their family.
· Monitor children and re-direct behavior as needed.
· Model parenting skills for clients.
· Maintain client files and log books
· Prepare daily chore list and monitor resident chores
· Perform random room checks.
· Provide crisis intervention assistance to prospective residents and incoming residents.
· Conduct telephone assessment interviews and intake/exit process.
· Make emergency referrals and provide information to residents regarding services of staff and volunteers.
· Keep statistical records for end of the month reports and keep daily house censusand daily log reports current.
· Assistance in locating other safe housing for clients as needed.
· Provide client transportation.
· Assist with coverage of other shifts and holidays as needed.
· Attend staff meetings, development, trainings, and grant meetings/conferences as required.
· Other duties as assigned.
Qualifications:
Associate’s degreeor equivalent from two-year college or technical school; or High School Diplomaand one-year experience in related field; Excellent interpersonal communicationskills; Must be able to pass a background check; Must be authorized to work inthe United States.
Language Ability:
Bilingual Preferred (English/Spanish);Ability to write, read and comprehend simple instructions, shortcorrespondence, and memos; Ability to write reports, businesscorrespondence; Ability to effectivelypresent information and respond to questions from groups of managers, clients,customers or employees of organization.
Work Environment:
Moderate noise(business office with computers and printers, light traffic and phones).
Physical Demands:
Stand, Walk, Sit, Use hands to fingers, reachwith hands and arms, talk and hear; Lift 15 –20 lbs.
Job Type: Part-time
Pay: From $14.50 per hour
Expected hours: 16 per week
Schedule:

• 8 hour shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Humble, TX 77338: Relocate before starting work (Required)

Work Location: In person