United States Job Openings

Pathways Healthcare
Patient Experience Representative
Westwood
FULL TIME
November 14, 2024
- Interact with patients in a positive and professional manner via telephone
- Handle multiple calls while maintaining exceptional patient experience
- Educate patients using data derived from their electronic medical records
- Communicate well with our healthcare team and be a liaison between our patients and our staff
- Embrace new technologies and continuous improvement to provide our patients with the best possible experience
- Perform administrative functions as necessary
- Respond to and reply to requests for information
- Maintain strict compliance to HIPPA and patient privacy
- Perform other related job duties as assigned
- Excellent customer service skills
- Positive attitude and energetic personality
- Computer and technologically savvy
- Ability to multitask
- Excel in a dynamic, forward-thinking environment prone to continuous improvement and changes
- Free Gym Access at the Home Office
- 401(k) with company match
- HMO & PPO Plans, Dental, Vision
- Life Insurance
- 100% employer paid Short-Term Disability
- Flexible Spending Accounts for Healthcare and Dependent Care
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