Duties

• Completes outreach to Veterans under guidance and supervision of the CPP.
• Participates in patient-facing modes of communication and care delivery.
• Works as a whole health and health equity extender, enhancing CPP productivity, and increasing Veteran, family, and caregiver satisfaction.
• Obtains health history, chief complaint, and completes medication reviews. If information requires clinical decision/adjudication the CPh T must notify the licensed practitioner.
• Completes assigned clinical reminders, preventative health inventory screens, performs medication reviews, places consult and supply orders for practitioner signature.
  • CPh T supporting licensed team members may complete clinical reminder screenings only. CPh T are prohibited from completing or satisfying any clinical reminder that require a comprehensive assessment.
  • CPh T are prohibited from releasing consults and supply orders without a provider signature.
  • CPh T may record/transcribe historical/prior care, including care for the purposes of satisfying a clinical reminder within the electronic health record only when written documentation is available and contains all required information.
• Manages incoming Veteran calls, voicemail and secure messages and addresses action items as appropriate.
• Provides population management support using patient care dashboards to identify patients for potential intervention.
• Collaborates with CPP and Interdisciplinary team (IDT) staff to prepare for future workload.
• Contacts Veterans using approved verbiage and communication methods regarding normal laboratory results.
• Provides support to ensure successful preparation and completion of telehealth encounters.
• Documents medications, treatments, interventions, patient education, phone communication, and all other pertinent data in the patient's Electronic Health Record (EHR).
• Supports licensed practitioners with administrative entering of orders, medical renewal requests, prepares informed consent, or place consults.
• Evaluates INR stability, assesses etiology of INR's out of range and collaborates with the Clinical Pharmacist Practitioner to develop a plan of action.
• Communicates any changes in medications/diet, any evident reason for changes in INR value, and any abnormal laboratory findings to the Clinical Pharmacy Specialist.
• Communicates with other staff any complications of anticoagulation therapy or other problems.
• Supports rescheduling patients who have missed appointments, phone interviews of patients who have obtained INRs from outside labs.
• To support quality management, the CPh T prints weekly schedules and "No Shows/Lost to Follow-Up" reports. All complex problems are brought to the Clinical Pharmacy Practitioners attention.
• Assists Clinical Pharmacist Providers with follow-up patient communication for patients being managed for anticoagulation and other chronic diseases/ conditions managed by CPPs.
• Other duties as assigned by the Clinical Pharmacist Practitioners or Associate Chief or Pharmacy, Clinical.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
  
  Review our benefits
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  To apply for this position, you must provide a complete Application Package which includes:
  
  

  • Pharmacy Certification: PTCB; CPh T; NHA or Ex CPT
  • Resume

  
  
  The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • License
  • Pharmacy Certification: PTCB; CPh T; NHA or Ex CPT
  • Performance Appraisal
  • Professional Certification
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  
• How to Apply
  
  All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/11/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/View Questionnaire/12553824.
  

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
  

  Agency contact information

  Jovita Murphy

  Phone

  253-583-3850

  Email

  jovita.murphy@va.gov

  Address

  Mann-Grandstaff Department of Veterans Affairs Medical Center
  4815 North Assembly Street
  Spokane, WA 99205
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
  
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency