• Paid time off starting at 15 days/year with the option to buy more and 12 federal holidays
• Medical, dental, and vision benefits
• 401k match up to 5%
• Competitive pay with opportunities to advance your career
• Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts
• Receive 40 hours of volunteer time with an organization of your choosing.
• Much more

• Build trust with current clients through regular proactive outreach by email or phone
• Develop new customer relationships through outbound calling. Support branch goals by identifying sales, service and referral opportunities.
• Complete basic customer research to recommend new solutions and drive informed discussions of customers’ financial goals
• Schedule, prepare for, and lead appointments with current and prospective customers
• Deliver customer solutions in their moments that matter.
• Educate customers so they understand their options, making recommendations when appropriate.
• Identify M&T team members who can solve complex customer problems
• Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), fraud prevention, and compliance-related tasks
• Support a diverse environment that supports the M&T Bank brand
• Complete required training under the Federal SAFE Act

• High school diploma or equivalent (GED)
• Sales Experience: Either A) minimum 2 years' experience in any of the following: retail sales, call center, tele-sales, or customer service, or B) minimum of 1 year proven proactive sales experience
• Demonstrated financial services product knowledge
• Ability to communicate with tact and diplomacy to internal and external customers

• Verbal communication, interpersonal skills, customer service (consumer and small-business), well-organized, time management, prioritization, comfort with technology (internet-user level)
• Demonstrated success with referrals, cross-selling, or other sales skills
• Associate degree
• Notary public license
• Bilingual ability is not required but is a strong plus depending on location

• Lifting objects up to 30lbs

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Woodstock, Vermont, United States of America