United States Job Openings

M&T Bank
Relationship Banker
Woodstock
FULL TIME
October 16, 2024
We Offer:
- Paid time off starting at 15 days/year with the option to buy more and 12 federal holidays
- Medical, dental, and vision benefits
- 401k match up to 5%
- Competitive pay with opportunities to advance your career
- Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts
- Receive 40 hours of volunteer time with an organization of your choosing.
- Much more
- Build trust with current clients through regular proactive outreach by email or phone
- Develop new customer relationships through outbound calling. Support branch goals by identifying sales, service and referral opportunities.
- Complete basic customer research to recommend new solutions and drive informed discussions of customers’ financial goals
- Schedule, prepare for, and lead appointments with current and prospective customers
- Deliver customer solutions in their moments that matter.
- Educate customers so they understand their options, making recommendations when appropriate.
- Identify M&T team members who can solve complex customer problems
- Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), fraud prevention, and compliance-related tasks
- Support a diverse environment that supports the M&T Bank brand
- Complete required training under the Federal SAFE Act
- High school diploma or equivalent (GED)
- Sales Experience: Either A) minimum 2 years' experience in any of the following: retail sales, call center, tele-sales, or customer service, or B) minimum of 1 year proven proactive sales experience
- Demonstrated financial services product knowledge
- Ability to communicate with tact and diplomacy to internal and external customers
Education and Experience Preferred:
- Verbal communication, interpersonal skills, customer service (consumer and small-business), well-organized, time management, prioritization, comfort with technology (internet-user level)
- Demonstrated success with referrals, cross-selling, or other sales skills
- Associate degree
- Notary public license
- Bilingual ability is not required but is a strong plus depending on location
- Lifting objects up to 30lbs
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