Join our Operations Department today!
A GREAT BENEFITS PLAN

• Health insurance – 50% paid for by the employer
• Opportunity to enroll in dental
• Vision, long term disability, short term disability & life insurance – 100% employer paid
• 12 days of PTO in the 1 year + paid holidays!

GREAT OPPORTUNITY FOR GROWTH

• We promote from within
• Performance is reviewed on an annual basis
• We service all of Central North Carolina, as well as areas surrounding Wilmington & Myrtle Beach
• Current office locations include Greensboro, Garner, Myrtle Beach and Wilmington

WHAT YOU’LL BE DOING | THE ROLE

• Virtually inspect completed installations as they occur. Including inspection of each unit installed and clean-up.
• Give directives, as needed, to Lead installer for on-site corrections.
• Open services when required – This includes taking photos of the job, putting together a description of the problem, and documenting serial numbers.
• Update our CRM with all notes as a result of inspection.
• Collect final balance due if job is substantially complete.
• Converse with customers to ensure they are happy with their experience.
• Working in conjunction with Customer Care Manager to ensure highest level of satisfaction for our customers.

SKILLS

• 1+ years customer service skills
• 1+ years Field Experience
• Computer literacy and navigating systems skills
• Preferred - Experience with assisting customers from start to finish in a multistep process project
• Excellent interpersonal skills and the ability to multitask
• Strong competence in Microsoft Office software
• High attention to detail
• Strong organizational abilities

THE RENEWAL BY ANDERSEN
Renewal by Andersen is the full-service window-replacement division of 115-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. Rb A was founded with a mission to redefine the industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has seven company-owned locations, and over 100 independently owned “affiliates” across the United States.
Job Type: Full-time
Required to work Monday thru Friday - 12:00pm-8:00pm or 11:00am -7:00pm
Pay: $20/ hour

• 90 Day performance review, followed by annual performance reviews.
• Annual bonus based off performance.

Must be willing to submit to a background check
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Have you ever been convicted of a felony?

Experience:

• Field service: 1 year (Required)
• Construction: 2 years (Required)
• Customer service: 1 year (Required)

Ability to Relocate:

• Greensboro, NC: Relocate before starting work (Required)

Work Location: In person