United States Job Openings

Cook County Health & Hospitals System

WARD CLERK- NURSING

Chicago

FULL TIME

October 27, 2024

TEAMSTERS 743 MEMBERS ONLY

Coordinates unit activities by acknowledging, processing, and communicating the therapeutics and diagnostics orders of the medical, nursing, and allied health care providers to enhance the unit operation and organization. Assists in maintaining patients’ records according to the required guidelines. Functions as a receptionist, unit clerk and indirect patient care provider. Assists in maintaining a clean, safe and orderly environment for patients, visitors and staff.

Typical Duties

Functions as a receptionist in the assigned area of duty.
Receives, greets and direct patients, visitors and hospital personnel in a friendly and courteous manner.
Provides and/or assists to obtain accurate information for patients, visitors and staff.
Participates in controlling traffic and safety in the area by checking visitors pass and hospital ID of employees.
Receives and directs telephone calls accurately and appropriately. Always upholds telephone etiquette and policies as directed by the hospital. (Identifies name and area of work at all times).
Records and delivers messages accurately and in a timely manner.
Upholds and respects patients and staff right to privacy in providing information.
Provides direction during emergency situations.
Works cooperatively with co-workers, nursing personnel, physician and supervisors to provide quality care for patients.
Upon request, contacts hospital personnel to provide service for patients, unit or staff (security, minister, social worker, transport).
Notifies appropriate services and personnel regarding admissions, discharges, transfers and other information as specified by the unit/hospital policy or by the supervisor.
Provides clerical support for the smooth and effective operation of the assigned area of work.
Maintains patient chart in a sequential and proper order as prescribed by the hospital/unit policy.
Files reports and test results in a timely manner.
Prepares charts for medical records upon discharge or death of patients.
Transcribes physician lab and diagnostic orders appropriately and notifies the nursing staff regarding special procedure schedule and specimen collection.
Obtains patient identification labels.
Maintains and keeps current unit work sheets, registry logs and other log books such as admission, discharge, bed assignments, etc.
Maintains accurate daily and monthly statistical reports.
Schedules outpatient appointments and outside agency referrals for patients.

Enters all necessary dates in a timely manner in computerized medical record regarding patient admission, transfers, discharge, bed assignments, etc.
Maintains computer and printer in proper working condition.
Reports equipment/computer breakdown to the appropriate personnel in a timely manner.

Cooperates and contributes, as requested by supervisor, with a wide variety of activities to assure the smooth and effective operation of the unit and to provide quality patient care.
Assists in providing patient care in an indirect way.
- As needed, may check and record patients clothing and valuables upon admission.
- Assures that every patient receives an I.D. bracelet.
- Provides instructions to patients and visitors regarding rules and regulations of the unit/hospital and other information as specified by the hospital policy.
- Assists in orientation of new personnel to the unit/division or hospital including, medical, nursing and clerical when appropriate.
- Establishes work priorities, continuously, to address routine and emergency situations.
- Completes assignments in a timely manner and performs duties independently.
- Attends mandatory annual education.
- Communicates all pertinent patient care and unit information to nurse coordinator and charge nurses.
- Keeps abreast with emergency procedures (fire drills, internal and external disaster plans and contributes efficiently during such times)

Minimum Qualifications

High School Diploma or GED equivalent
Six (6) months of clerical experience in a hospital or a health-related field
Must type at a corrected rate of 25 words per minute (Typing test will be administered. 25 wpm with 90% accuracy rate is required.)

Knowledge, Skills, Abilities and Other Characteristics

Knowledge of medical terminology
Strong interpersonal skills
Written and verbal communication skills
Attention to detail
Work to deadlines
Flexibility and adaptability in performing duties
Emergency response skills
Knowledge of common office machines including but not limited to computer, keyboard, copier, fax machine and calculator

Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must:

Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

Benefits Package

Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

“Degrees awarded outside of the United States with the exception of those awarded in one of the United States’ territories and Canada muse be credentialed by an approved U.S. credential evaluation service belongings to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview”.

Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER

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