TELEPHONE OPERATOR IV Job Number: 00133693

Job Posting: Nov 14, 2024, 3:01:39 PM Closing Date: Nov 28, 2024, 11:59:00 PM Full-time Shift Start Time: 3:00 P.M. Shift End Time: 11:00 P.M.

Collective Bargaining Unit: AFSCME 1178 Health and Hospital Systems Posting Salary: $26.471

Organization: Health and Hospital Systems

• High School Diploma or GED is required (proof must be provided at time of interview).
• Four (4) years of experience in Hospital Telecommunications/Switchboard Operations is required.
• Two (2) years of experience supervising staff is required.
• Knowledge and experience with telecommunications systems and equipment service is required.
• Must have knowledge of Cerner, Centrex, PBX, ISDN, voice mail and paging console systems is required.
• Ability to effectively deal with all levels of personnel and public is required.
• Ability to effectively communicate both verbally and in writing is required.

• Knowledge of Paging system, Cardiac. Arrest System, directory information, conference calls, external and internal emergency calls.
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.
• Willingness to understand be able to be able to discuss, explain to others and at times to implement and operate new equipment for improved efficiency and effectiveness.
• Ability to train by presenting concepts and demonstrating tasks.
• Ability to prioritize, plan and organize projects and tasks.

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).
  
  
  Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.

• A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

Benefits Package

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

• Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

• CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

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