Vietnam Job Openings
RGF HR AGENT VIETNAM CO., LTD.
112736 - IT Support Engineer - IT Solutions
FULL TIME
November 10, 2024
- Provide support on tasks in data centers such as web servers, Windows/ Linux-based servers, network devices, Virtual platforms, and many other application servers and activities that help our IT system operate smoothly
- Act as a point of contact to receive requests from users or other department-related businesses to support in a timely manner and ensure services are available and reliable to meet business expectations.
- Maintain hardware, and software and supported other activities such as upgrading hardware, server setup and component configuration, connectivity problems..etc
- Manage work requests by user and follow-up promptly
- Working closely with other teams eg: ERP(SAP), Development, Solution Team, Data Center… and Business Unit to ensure issues and requests are addressed timely.
- Assist business users in gathering requirements and preparation of Change Request applications.
- Be in charge of automation maintenance tasks
- Support projects inside the corporation.
- Update system documentation and training documents/user manual
- Provide training to users or junior members of the team
- Education: Bachelor's Degree
- Gender: Any
- Age: Any
- Language: English - Business Level
- Experience: At least 1 year as IT Support Staff
- Experience in Server OS such as Windows/ Linux(Unix)
- Experience in implementation, and operation related to infrastructure such as Network/ Server
Pay: 10,400,000₫ - 13,800,000₫ per month
Application Deadline: 2024/12/11
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