<Job Responsibilities>

• Provide support on tasks in data centers such as web servers, Windows/ Linux-based servers, network devices, Virtual platforms, and many other application servers and activities that help our IT system operate smoothly
• Act as a point of contact to receive requests from users or other department-related businesses to support in a timely manner and ensure services are available and reliable to meet business expectations.
• Maintain hardware, and software and supported other activities such as upgrading hardware, server setup and component configuration, connectivity problems..etc
• Manage work requests by user and follow-up promptly
• Working closely with other teams eg: ERP(SAP), Development, Solution Team, Data Center… and Business Unit to ensure issues and requests are addressed timely.
• Assist business users in gathering requirements and preparation of Change Request applications.
• Be in charge of automation maintenance tasks
• Support projects inside the corporation.
• Update system documentation and training documents/user manual
• Provide training to users or junior members of the team

<Necessary Skill / Experience >

• Education: Bachelor's Degree
• Gender: Any
• Age: Any
• Language: English - Business Level
• Experience: At least 1 year as IT Support Staff
• Experience in Server OS such as Windows/ Linux(Unix)
• Experience in implementation, and operation related to infrastructure such as Network/ Server

Job Type: Full-time
Pay: 10,400,000₫ - 13,800,000₫ per month
Application Deadline: 2024/12/11