Vietnam Job Openings
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Application Journey Specialist -Vietnam
FULL TIME
August 20, 2024
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Assist the recruiters/applicants with the entire application journey from application Evaluation till Enrollment process
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Review student documents to ensure student eligibility for consideration across diverse educational backgrounds
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Work with our partnership schools and recruiters to resolve application issues and submit quality applications on behalf of our students
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Work across teams to ensure program requirements and intakes are accurate to ensure optimal student outcomes
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Empathetically communicate application outcomes to our students, whether positive or negative
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Assist applicants with program inquiries and requirements
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Provide advisement to students on alternative program options that meet their interests and educational backgrounds
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Communicate with our partner school to cultivate positive relationships and clarify application processing ambiguities
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Ensure application processes are regularly updated to ensure precision of process detail
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1-3 years customer service / Application processing experience of study abroad domain (Freshers can also apply)
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Proficiency in proofreading/ editing text to ensure spelling and grammatical correctness
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Should be flexible to do “Work from Home”
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Strong analytical abilities, detail-oriented and high level of accuracy
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Working knowledge of Google spreadsheets, Microsoft Word and Gmail
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Adept researching and problem-solving capabilities
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Someone who thrives in a collaborative, teamwork environment
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Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy
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Ability to work in a flexible, fast-paced environment to meet multiple deadlines and adapt to new policies and procedures
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An ability to work cross-functionally to ensure application processing consistency and efficiency
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Exceptional problem-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships
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Excellent interpersonal skills and verbal and written communication skills
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