About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

The Control & Project Management officer role requires a good knowledge of the range of processes, procedures, and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the teams within the department & across the other banking departments interacts with each other in accomplishing the objectives of relevant areas.
Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
Key Responsibilities:

• Communicate with key stakeholders and process subject matter experts to identify key processes & review gaps

• Monitor the Service Levels/ TATs / KPIs are met and/or exceeded individually and the unit.

• Act as the Single point of Contact for MCA (Manager’s Control Assessment) coordination & metrics

• Assist with the department MIS and reporting & development of presentation materials

• Projects – assist on regional or global In Business Control related projects

• Innovation – develop methods to make the review function more efficient

• Understand critical requirements of UOB policy/procedure/standards and regulatory requirements

• Perform control task on monthly / quarterly reviews & as allocated

Job Requirements

What are we looking for?

• Outstanding problem-solving and decision-making skills

• Excellent verbal and writing skills both English & Vietnamese

• Strong analytical and organizational skills

Experience: 2-4 years of relevant experience in project management and operational support group. Project management related certifications preferred.
Qualifications: Bachelor’s/University degree or equivalent experience. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Professional Attributes: Develop strong partnerships within Core Operations & with external stakeholders. Must strictly observe deadlines and cut-off times
Skill:

• Strong analytical and time management skills, excellent attention to detail.

• Should be able to make sound decisions based on information on hand

Competence in Risk & Control, ability to identify and mitigate emerging risks based on detailed knowledge of UOB policies and
procedures

• Fluent communication in English & Vietnamese

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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