Job Description

• Customer service staff provide service consultation to customers
• Answer and resolve customer inquiries via information portals such as phone, online chat, zalo, email, facebook...
• Receive complaints, answer and guide processing procedures.
• Provide the company's promotional program services to customers.
• Receive and classify customer calls and information to forward to relevant departments

Candidate requirements

• Good Korean in 4 skills (Topik 4 or higher).
• At least 6 months of experience in Customer Service.
• Experience in the Call center industry is an advantage.
• Clear, easy-to-hear voice.
• Good situation handling skills and Responsible for work
• Ability to work according to procedures and know how to organize personal work.
• Priority can work flexible hours

Benefits

• Salary: Negotiable
• Work in a youthful, dynamic environment, opportunities to learn and develop
• Regularly participate in training programs to improve your abilities and skills
• Social insurance, health insurance, etc. according to regulations
• Equipment provided when working.

Working location

No. 875 CMT8, Ward 15, District 10, Ho Chi Minh City (Nhan Van Bookstore)

Working hours

Rotating shifts, discuss more during the interview.