Vietnam Job Openings

DHL

Customs Solutions Specialist (Tan Binh, HCMC)

FULL TIME

September 11, 2024

1/ Job Purpose:
  • Ensure compliance with all relevant customs regulations and standards.
  • Optimize customs pricing to achieve cost efficiency and competitive advantage.
  • Provide excellent support and service to internal and external customers regarding customs pricing.
  • Continuously improve processes and strategies to enhance overall business performance.

2/ Responsibilities:
2.a. Main Accountabilities:
  • Develop and implement pricing strategies; develop and present solutions for various customs, domestic trucking and value-added services within Vietnam.
  • Analyze market trends to ensure competitive pricing models.
  • Manage internal tariff and work closely with internal related stakeholders
  • Manage customer biddings, support customer inquiries related to pricing and provide solutions that meet their needs while maintaining profitability
  • Identify potential suppliers that can meet the company’s service and quality requirements.
  • Evaluate suppliers based on criteria such as cost, quality, reliability, and service
  • Maintain accurate records of supplier contracts, negotiations, and performance evaluations
  • Maintain strong relationships with suppliers to ensure ongoing collaboration and support
  • Address and resolve any issues or disputes that arise with suppliers
  • Monitor supplier performance against agreed-upon metrics and standards
  • Conduct regular reviews and audits of supplier performance and compliance
  • Develop contingency plans to mitigate potential risks
  • Participate/ Lead improvement projects
  • Conduct thorough analysis of customs pricing data to identify trends, opportunities, and areas for improvement

2.b. Process:
  • Together with pricing manager to develop and implement pricing strategies, supplier management strategies

2.c. People Management:
  • Develop a team spirit & experience sharing
  • Develop self-learning and regulation research

3/ Requirement:
  • Bachelor's degree in International Business, Business Administration, Customs or Supply Chain Management
  • Minimum 5 years of experience managing customs, trucking
  • Strong knowledge of international trade regulations and customs procedures
  • Relevant experience in pricing, logistics, supply chain management, customs operations, or a related field
  • Experience working with transportation and logistics pricing models and strategies.
  • Strong analytical and numerical skills for data analysis and cost modeling
  • Strong communication and negotiation skills
  • Ability to work collaboratively with cross-functional teams
  • Experience with supplier management and audits
  • Strong presentation skills to introduce solutions to customers and related parties when needed (both English and Vietnamese)
  • Proficiency in Microsoft Office (Excel, Word, Power Point), especially Microsoft Excel
  • Compliance and open-minded mindset
4/ Working location: Etown 2 building, 364 Cong Hoa, Ward 13, Tan Binh District, HCMC
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