Top 3 reasons to join us

• Hybrid working; Flexible time; Macbook Pro
• L&D programs; 17 days off
• 13.7 million B2C users; 140,000+ business customer

Job description

Key Responsibilities:

• Lead a Team: Direct a project team of 10+ members, managing all aspects of product development and fostering team cohesion.
• Incidents management: Monitor and review incidents, develop improvement plans to prevent recurrence, and ensure their implementation within the organization.
• Process Improvement: Collaborate with the Japan team to refine the QA process, ensuring efficiency and best practices.
• Talent Management: Hire and mentor top QA engineering talent, focusing on skill development and team performance enhancement.
• Performance Evaluation: Conduct transparent and fair performance evaluations, from goal setting to final assessments.
• Stakeholder Communication: Serve as the primary liaison for project communications with stakeholders, managing expectations and updates.

Your skills and experience

Must-have:

• Degree in Information Technology, Software Engineering, Information Systems, or equivalent experience
• 5+ years of QA engineer’s experience
• 3+ years managing the QA team
• Built and/or led a QA engineering team of 5+ members
• Excellent problem-solving in ambiguous situations without clear instructions
• Managing and monitoring Incidents in the production environment, making improvement plans
• Proven people management skills: team building, employee satisfaction, career development, and mentoring
• Familiar with Agile methodologies like Scrum, Kanban, Scrum of Scrum, and its best practices
• Professional working proficiency in English.

Nice-to-have:

• B2B Application Expertise: Experience in managing or developing B2B applications, with a knack for solving complex business and technology challenges, particularly in finance, accounting, banking systems, and scalable web applications.
• Analytical Decision-Making: Leveraging data analysis for strategic decisions, emphasizing software development metrics and user engagement.
• Cross-functional and Innovative Leadership: Experience in cross-departmental collaboration and leading R&D efforts to foster innovation and align product development with company goals.
• Language Skills: Japanese proficiency is a plus to understanding business requirements and customer voices.

Why you'll love working here

• Hybrid working: 2 days at the office and 3 days WFH
• Working hour: Flexible start 8AM-9AM from Mon-Fri
• Full salary in probation
• Insurance: Applied from Probation period:
  • Social Insurance, Health Insurance, Unemployment Insurance (on 100% salary)
  • Private health insurance & accident insurance. From Managing level: extra for family members
• Bonus: 13th month salary
• 17 - 24 paid days off and more
• Paternity leave: Extra 5 days
• Annual company trip; Quarterly team building
• Billiards & Running club
• Annual health check
• Well-equipped facility: Macbook pro, additional monitor,..

• Clear Career path
• Foreign language & International technology-related certifications sponsoring
• External & internal training courses
• Soft-skill workshops
• Tech seminars
• Monthly and biannual Recognition Awards
• Performance & salary review: twice/year (Jun & Dec)

MONEY FORWARD VIETNAM CO.,LTD