Recruitment Officer
Vietnam, Ho Chi Minh (Hybrid)
FTC - 48 months
Salary: Competitive
Band C
Join INTO University Partnerships and Make a Global Impact!
Who We Are: At INTO University Partnerships, we’re dedicated to transforming lives through education. Since our inception in 2005, we've collaborated with top universities in the US, UK, and Australia, helping over 130,000 students from 190 countries achieve their dreams of earning a world-class degree. We connect ambitious students with universities that are eager to expand their global presence, fostering innovation and creating opportunities for personal and professional growth.
The Role: We’re seeking a passionate Recruitment Officer to join our Vietnam team. In this role, you’ll play a crucial part in building and maintaining relationships with educational agents, driving student enrolments, and enhancing INTO’s presence in the region. Reporting to the Senior Recruitment Manager, you’ll be the key liaison between our partner agents and INTO, ensuring a smooth and successful student recruitment process.
What You’ll Do:

• Build Strong Partnerships: Onboard, train, and support both new and existing educational agents, guiding them through our Partner portal and helping them leverage its features for optimal results.
• Manage Pipelines: Oversee a diverse group of agents across multiple communication platforms, ensuring effective engagement and successful student enrolments.
• Strategic Forecasting: Conduct regular forecasts and strategy sessions with agents to monitor and drive the pipeline of student applications.
• Training & Events: Lead online training sessions, webinars, and in-person events at our University Access Centres in Vietnam to develop and strengthen agent relationships.
• End-to-End Support: Assist agents throughout the entire student journey, from initial inquiries and applications to final confirmations.
• Proactive Outreach: Dedicate time to daily meetings, follow-ups, and exploring new partnership opportunities, while also handling inbound partnership inquiries.
• CRM Expertise: Utilise Salesforce to manage agent relationships and track recruitment metrics, ensuring accuracy and efficiency in all processes.
• Professional Communication: Convey INTO’s policies, procedures, and systems clearly and professionally, fostering trust and collaboration with our partners.

What you'll have:

• Strong pipeline management skills
• Excellent verbal and written communication, with proficiency in English
• High attention to detail and data accuracy
• Proficiency in Microsoft Office (Excel, Word, Power Point)
• Ability to communicate effectively with international students
• Experience in managing challenging customers and stakeholders
• Strong prioritisation and time management skills, with the ability to meet deadlines
• Flexibility to learn and take on new tasks
• Team-oriented mindset
• Experience in developing or managing key account relationships
• Understanding of US, Australia, and UK education systems and visa requirements
• Awareness of international student needs

Why INTO? Join us in making a meaningful difference in the lives of students worldwide. At INTO, you’ll be part of a global team that values innovation, collaboration, and excellence. If you’re ready to take on a role that challenges and rewards you, we’d love to hear from you!
We are committed to creating a diverse and inclusive environment and encourage candidates of all backgrounds and experiences who believe they are suitable for the role to apply. All applications will be reviewed and will receive a response.
We Grow Together
At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.
At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.
At INTO, we grow together
Job Type: Contract
Contract length: 48 months