Vietnam Job Openings

Adnovum Vietnam

System Administrator (2nd, 3rd support)

August 29, 2024

Adnovum Vietnam

Etown 2 Building, 364 Cong Hoa, Tan Binh, Ho Chi Minh

Hybrid

Posted 2 days ago

Skills: System Admin
English
IT Support

Top 3 reasons to join us

Competitive salary + bonus
Premium healthcare
Free English classes

Job description

What you're going to do

Our IT infrastructure is critical for the work of our software engineers, testers, business analysts and other employees. Therefore, having an advanced and stable IT environment which people can rely on is essential to us. You will play an important role in the day-to-day IT operations by maintaining, upgrading and managing our software and hardware. You will be a member of an international team and will be responsible for local and global tasks and user support.

As a System Administrator, you will provide 2nd and 3rd level technical support for both hardware and software issues our users encounter. You will install, configure and administer physical and virtual infrastructure devices and infrastructure services (Windows and mac OS). You will get the chance to further nurture your technical interest in your chosen field of expertise. You will be given the opportunity to work independently and learn the skillset of an engineer as well.

At Adnovum you'll join professionally set up teams and work on diverse, challenging tasks. You are set to go from day one with a state-of-the-art workspace and dedicated managerial support. Our well-established processes, helpful colleagues and supportive work culture will help you along the way.

In your daily work, you will:

Provide 2nd and 3rd level technical support for both hardware and software issues our users encounter
Install, configure and administer physical and virtual infrastructure devices and infrastructure services (Windows and mac OS)
Troubleshoot and resolve system and end-user problems using ticketing system
Participate in regional level server and network administration
Perform scheduled maintenance and changes on the regional/local IT infrastructure, systems and services
Support new colleagues regarding IT cases (PC, hardware, software)
Provide technical assistance for company events and presentations
Have daily contact with the Senior System Engineering team members located in Vietnam, Budapest, and Zürich
Communicate with third party providers
Build an internal wiki with technical documentation manuals and IT policies

Your skills and experience

What we're looking for

Minimum 1-2 years of experience in 2nd and 3rd level IT support
Advanced knowledge level of administering Microsoft Windows based desktops (Windows 10, Windows 11) and mac OS
Good knowledge of M365 technologies
Basic knowledge of networking.(TCP/IP, DNS, DHCP, server configuration)
Basic knowledge of Microsoft Windows Server management (Active Directory, SCCM, 3rd party antivirus service)
Sufficient English language knowledge
User-friendly attitude, willing to help employees solving their daily issues with the IT infrastructure

Why you'll love working here

We are the sharp-minded IT experts who tackle the trickiest software and security challenges. With more than 700 employees in our locations in Zurich (HQ), Bern, Lausanne, Budapest, Lisbon, Singapore, and Ho Chi Minh City, we make the digital business of our clients work.

As a great team, we empower each other to share, grow and succeed. The unique Adnovum spirit across locations stands for helping each other at any time, having an open door and contributing to an appreciating and trustful atmosphere. We always enjoy having a laugh, a coffee or a drink together!

Apart from our unique «one Adnovum» spirit, we offer a solution-oriented engineering culture with flat hierarchies, which gives you the opportunity to contribute with your opinions and ideas. We embrace flexible working, like the possibility to work part-time and a hybrid work model. Your continuous education and development are key to us. Therefore, we actively encourage and support individual training opportunities.

We offer

Different customer projects using technologies like Java 8, Java EE, EJB, JPA, Hibernate, Spring, JUnit, Mockito, Eclipse RCP, Web Services (RESTful, SOAP), Java Script, Cordova, JSF, Angular (2), HTML5, CSS 3, JQuery, etc.
Project assignments according to your skill set and development goals
Working side by side with highly skilled and experienced software engineers
Collaboration with colleagues in Switzerland, Hungary, Portugal and Singapore
Friendly working atmosphere in a well-equipped and professional IT environment
Long-term and stable job with flexible working hours
A competitive salary plus a performance based bonus, a premium healthcare plan and free English classes

Adnovum Vietnam

Adnovum

Company type

IT Service and IT Consulting

Company industry

IT Services and IT Consulting

Company size

1-50 employees

Country

Switzerland

Working days

November 14, 2024

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