Mô tả công việc:
(Mức lương: Thỏa thuận)General description (Position summary)

• Taking care of daily requests/ bookings from your agent, which are assigned by Market/ Department Manager;
  
• Create and maintain an excellent relationship with our customers/agents while quoting their request, consulting them on product services as well as mange their bookings accordingly;
  

Major Responsibilities

• Responsible for creating and maintaining an excellent customer’s relationship. Ensure smooth communication and cooperation with customers/agents;
  
• Follow up with customers/agents in order to get final feedback/confirmation following our offer, optimize materialization of quotation;
  
• Key correspondence person for FIT/ Ad Hoc Group of India Market groups inquiries;
  
• Consult and liaison with agents to tailor FIT/ Ad Hoc Group of India Market solutions for clients
  
• Creating itineraries and quotations for FIT/ Ad Hoc Group of India Market and reconfirming bookings for overseas agents;
  
• Constantly maintain and improve layout and content of a FIT/ Ad Hoc Group of India Market proposal;
  
• Actively enhance agent network for Asian Trails, develop and increase client database;
  
• Deals with hotels and suppliers in Vietnam to get the most competitive rates and/or other
  Chức vụ: Nhân viên/Chuyên viên
  Hình thức làm việc: Toàn thời gian
  Quyền lợi được hưởng:
  
  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  for client and Asian Trails;


• Coordinating with Operation Departments to ensure delivery of high-quality services;
  
• Accompany Groups to ensure high quality delivery of services throughout and function as main ground coordinator for the events;
  
• Follow up key account feedback in order to have an appropriate improvement;
  
• Escort inspection and Fam trips of agents upon request;
  
• Understand and well utilize the reservation/booking system of Asian Trails;
  
• Input of all FIT/ Ad Hoc Group of India Market requests in software of Asian Trails;
  
• Leaning the communication, sales, consulting skills;
  
• Make sure out of e-mail replies are set up for team members on leaves. And daily e-mail/tasks are taken care of by other staff in case of sickness/leave;
  

Note: this description includes the mentioned duties/extended duties can be extending during assignment.

• Minimum 1 years working in tourism, preferably in inbound (international);
  
• Excellent communication skills in English (writing & oral), any additional spokenlanguage is an advantage;
  

• Mature and experienced in negotiation & commercial thinking;
• Able to work both independent and as part of a team;
• Advanced computer skills:Microsoft office applications (excel, word) email (outlook), ability to adapt quickly to new IT programs/environments;
• Ability to work under high work load pressure;

BENEFITS

• Attractive Income Negotiable;
  
• Stable job. Friendly, professional working environment;
  
• Colleagues friendly and helpful;
  
• Health insurance and social insurance;
  
• Yearly review salary;
  
• 12 days’ annual leave per year;
  
• Career development will be offered commensurate with the responsibilities and qualifications;
  

Ngành nghề: Dịch vụ khách hàng, Biên phiên dịch, Du lịch
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng,Kế Toán/Kiểm Toán,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng