About the Role:
Grade Level (for internal use): 09

About the Role:
The Team:
The Public Ownership Team

This is an opportunity to lead the individual contributors, daily management of data collection, quality check and maintenance processes to contribute towards achievement of larger level team goals. It also includes an opportunity towards understanding business objectives, recommend & implement solutions to business problems. It gives you opportunities to ideate and implement projects to achieve higher accuracy of dataset and faster completion of processes. Being a part of one of the biggest content teams with a lot of diversified individuals that are committed to work on one common goal – providing best client experience, you will be able to learn from your peers and share your experience as well.

Responsibilities and Impact:
This role would involve leading a team of 12-15 Data Researchers as well as planning, prioritization, and execution on projects & initiatives. The role requires sound knowledge of workflow, collection processes and good coordination among peers across all offices to ensure accurate & timely collection of data.

Manage multiple operations support teams for a range of data/content management activities.

Should successfully lead and manage a team of individual contributor, virtually & in person to establish goals aligned to overall domain objectives and ensure that expected results are delivered on-time, monitor and measure individual and team performance periodically.
Creating an environment of consistent improvement, motivating the team to perform at a higher efficiency and foster a culture and initiatives that focus on team building and unity.
Coordinate with team leads and managers across all offices or other teams as required and work closely on deliverables, projects or initiatives as required.
Ensuring clear and transparent communication across all levels and teams.
Owns and is accountable for performance of the team and effectiveness of the production process.
Responsible for collecting feedback, work on testing and all other tasks associated with development of collection tools and systems.
Present and execute ideas for improving overall departmental processes, procedures, and tools. Continuously implement and innovate techniques to maximize productivity.
Prepare various production and quality metrics and reports and ad-hoc analysis highlighting status and/or progress of relevant matters to be worked/resolved.
Work on workflow analysis, monitoring, and resource allocation as daily operational activity. Manage the performance of team members and conduct reviews. Conduct intensive trainings for the team, Plan resource requirements and develop back-up and succession plans.
Manage the aspirations of team members and create an environment of continuous improvement.

What We’re Looking For:
Basic Required Qualifications:
Good problem resolution skills through effective collaboration with various stakeholders.
Capacity to give and accept feedback constructively and provide coaching to the team.
Exceptional oral and written communication skills.
Flexibility to adapt the shift to business requirements.
People management skills, ability to build and motivate a team.
Maintains high ethical standards both personally and professionally, to maintain transparency in the team.
Proven ability to work with minimal direction, maintain focus while working with routine tasks.
Good knowledge of Data/Content Management operations and knowledge of Investment Management universe would be an advantage.

Problem Solving:
Solve a variety of problems within their operational setting.
Provide solutions based on best practices and existing precedents.
Coordinate and manage projects from start to finish.

Additional Preferred Qualifications:
5+ Years of overall experience in research or related profile.
Complete knowledge of SQL and MS tools like Excel, Word, Power Point
Expertise in in-house tools, processes and workflow tool like Pathfinder, CTS, Celsus etc.
Proficiency in LEAN/AGILE principles, Blue Prism, Python & Six Sigma certification would be an added advantage.
Knowledge of Visualization tool like (Tableau, Power BI etc.) is desirable
Any previous experience of handling a team of talented individuals.
1- 2 years of experience in Quality Vertical/Functions.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What’s In It For You?

Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formatted ESQA508c.pdf

----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.1 - Middle Management Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 308684
Posted On: 2024-11-02
Location: Buenos Aires, Argentina