Aeropuertos Argentina is developing a comprehensive digital ecosystem to elevate the user experience and generate new revenue streams through data-driven, personalized decision-making.


The main challenge lies in integrating multiple platforms to deliver a seamless, omnichannel journey for passengers, supporting them at every stage of their airport experience. This project provides an opportunity to collaborate with a cross-functional team and engage with diverse departments across the company.

Responsabilidades e atribuições
ADA, the Airport Assistant:

• Manage the development and optimization of ADA, a conversational chatbot active across 35 airports.
• Offers flight status, commercial premises info, restaurant and VIP lounge details, and parking payment via Whats App.
• Drive the expansion of ADA’s functionality, with new features to be added throughout the year.

Online Store:

• Platform for booking services like parking, lounges, dining experiences, Fast Pass, luggage wrapping, transfers, and car rentals.
• Oversee the online platform for booking services such as parking, lounges, dining, Fast Pass, luggage wrapping, transfers and car rentals.
• Enhance user experience and work to increase revenue through strategic platform improvements.
• Collaborate closely with the sales team to develop and launch new products and services.
• Coordinate with marketing to attract and retain new users.
• Analyze customer data to refine sales strategies and optimize the platform’s performance.

Salesforce Integration:

• Manage the integration of CRM with all digital platforms to consolidate customer information.
• Develop comprehensive customer profiles to support more targeted, personalized communications.
• Address the challenge of tool integration to create a unified, seamless customer experience across all channels.

Requisitos e qualificações

• Bachelor’s degree in marketing, UX/UI Design, Systems, Communication Sciences, Industrial Engineering, or related fields.
• Solid knowledge of the development of digital projects and user-oriented platforms, with a particular focus on user experience (UX) and user interface (UI) design.
• Proficiency in tools such as Google Analytics and SEO/SEM platforms.

Informações adicionais
Duration: 12 months


What will be learned throughout this project

• Gain hands-on experience in digital transformation by working with with advanced tools such as chatbots, CRM (Salesforce), and e-commerce platforms, deepening the understanding of integrated digital ecosystems within the airport industry.
• Develop data-driven marketing skills through active involvement in designing personalized campaigns, analyzing customer behavior, and improving user experience in diverse digital channels.
• Expand knowledge in global e-commerce and digital sales by contributing to the launch and optimization of a marketplace that drives sales and engagement for an international audience.

Eligibility Criteria

• Candidates must be an employee of any of CAAP’s Subsidiaries, with a minimum of 12 months lenght of service, not on leave for personal or health reasons.
• Demonstrate solid performance and a strong desire for professional growth.
• Free of disciplinary actions or legal proceedings.
• Not in an executive role (directors or equivalent).
• Have a valid passport and meet visa requirements* for the host country. (Visa requirements vary by country; CAAP’s HR team will assist you with guidance).

Travel Expenses


Will be covered:

• The home country will pay for current salary, travel tickets and health insurance.
• The host country will cover day to day expenses (meals, transportation, etc) and housing.

The CAAP International Development Program offers immersive, hands-on international experiences designed to accelerate talent development, foster knowledge sharing across operations, and strengthen our #ONETEAM culture.


This program is exclusive to employees of Corporación América Airports.

Ideal Candidate Profile

Ideal candidates are those with a passion for leadership, a commitment to learning, and the adaptability to thrive in diverse, cross-cultural settings. Successful candidates will demonstrate potential for growth and show a strong development of CAAP’s capabilities:

• Cognitive Capabilities: An aptitude for critical thinking, problem-solving, and innovative approaches. Candidates should demonstrate the ability to analyze challenges and drive creative solutions.
• Digital Capabilities: Proficiency in relevant digital tools and adaptability to new technologies, reflecting CAAP’s commitment to staying future-ready.
• Social Capability: Strong interpersonal skills, a collaborative mindset, and the ability to inspire and work effectively within diverse teams, fostering the #ONETEAM culture.

Application Submission

• Information about the program will be shared through local communication channels, along with a global webinar for Q&A.
• Applications must be submitted via the designated online platform; no external submissions will be accepted.

Eligibility Criteria

• 
  Candidates must be an employee of any of CAAP’s Subsidiaries, with a minimum of 12 months lenght of service, not on leave for personal or health reasons.
• Demonstrate solid performance and a strong desire for professional growth.
• Free of disciplinary actions or legal proceedings.
• Not in an executive role (directors or equivalent).
• Have a valid passport and meet visa requirements for the host country.

Selection Criteria

• 
  Expertise: Relevant experience for the project applied for.
• Language Skills: English proficiency required; fluency in the host country’s language is advantageous.
• Overall Profile: Evaluated through technical and psychometric tests, plus individual interviews.