Additional Locations: Colombia, Remote;Peru, Remote;Mexico, Remote;Brazil, Remote

Job ID R0000028011

ABOUT THIS ROLE

A Resource Planner will lead responsibility for a large group of resources from a planning, allocation, and forecasting perspective.

• Oversight Demand & Supply for the assigned segment/region.

- Run weekly staff meetings to provide/collect feedback from LM/Segment - Leads related to project status and resource proposals and allocations

• Reviews and validates resource requests and makes suggestions for assignments by:

• Evaluating specific resource needs for awarded and ongoing studies (workload, start date, and experience needed)
• Utilize the skills and experience database (SEMS) and other Parexel Tools and Apps to identify team members that match the requirements.
• Utilize the resource management tool by running reports to check for Free hours/capacity of potential team members
• Engage with study teams to ensure clarity on the resource needs and specific requirements.

• Maintain/Update the Resources Management Tool (Planisware) to reflect assignments decisions by:

• Assigning identified resources on specific projects.
• Increasing/Reducing assignments according to business decisions.
• Releasing resources from the project upon request by LMs (eg: resignations, LOAs, transfers)
• Formerly communicate the proposal to the Study Teams by providing CVs
• Checking Resource Mailbox daily for requests and if needed to follow up on details

Specific responsibilities for this role:

• Support Weekly Escalation Calls by coordinating and compiling preparatory feedback from relevant stakeholders and taking comprehensive minutes during the meeting.
• Systematically monitor the status of proposals sent to study teams and manage follow-up processes.
• Manage and organize the resourcing team mailbox by tagging incoming emails in a timely manner to the corresponding Segment.
• Support Resource Planners by conducting regular audits and clean-up of primary resource trackers to ensure data integrity and identify potential resource gaps and opportunities.
• Assist in sourcing, retrieving, and blinding appropriate CVs from the company's talent database to meet specific project or client requirements.

Skills

• Sound interpersonal, verbal and written English communication skills
• Client-focused approach to work, ability to interact professionally within a client organization
• A flexible attitude for work assignments and new learning
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Willingness to work in a matrix environment
• Strong analytical skills and an understanding of planning processes
• Shows commitment to and performs consistently high-quality work
• Ability to identify and address issues proactively on time
• Effective time management to meet daily metrics or team objectives
• Ability to take initiative and work independently
• Accountability for all assigned tasks
• Proficient in Excel.

Education

• Bachelor’s Degree required
• Language Skills
• Fluent in written and oral English in addition to local language
• Minimum Work Experience
• Relevant work experience in CRO or pharmaceutical field
• Understanding of clinical research platforms required

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