Australia Job Openings
Compass Group Australia
Account Manager
Brisbane
FULL TIME
October 23, 2024
- Lead a dedicated team within a secure and inclusive environment that fosters your professional development and growth.
- Exciting opportunity to contribute to our clients' premier Airport Lounges, delivering exceptional service and experiences.
- Enjoy complimentary parking
The Position:
- Collaborate with clients to understand their needs and contractual requirements, ensuring satisfaction and improved service delivery.
- Analyse service outcomes to identify improvement areas and enhance brand standards for memorable guest experiences and loyalty.
- Establish and maintain high operational standards through improvement plans for better business performance.
- Inspire your team by modelling exceptional service for First and Business Class guests, fostering a culture of excellence and inclusivity.
- Develop and implement strategies to enhance product and service quality within contract frameworks.
- Promote continuous improvement, innovation, and teamwork to drive organisational success and empower team members.
- Mentor team members for effective knowledge transfer and professional growth.
- Use financial insights to manage budgets, control costs, and enhance profitability.
- Ability to travel quaterly to locations across QLD
- Utilise your expertise in Occupational Health, Safety, and Environment protocols to ensure a secure workplace.
- Leverage experience in high-end hospitality and managing catering, bar, and cleaning teams in fast-paced settings.
- Demonstrate analytical skills and a proven history in budget management and cost efficiencies.
- Proficient in Microsoft Office and resource management, focusing on profit & loss to achieve financial targets.
- Foster a purposeful culture by promoting innovation and independent decision-making.
- Apply leadership skills to motivate and connect with diverse teams, creating a collaborative environment.
- Build and maintain successful business relationships at all levels through excellent communication and interpersonal skills.
- Function as an ambitious leader, experienced in personal development, staff training, and performance appraisals.
A flexible approach to your working hours will be required. Our Lounges are open 7 days a week.
The Benefits
- Incentive programs
- Free parking
- Multitude of salary packaging options available to help your dollar go further.
- 12 weeks paid parental leave for primary carers.
- Opportunities for professional development and growth.
- Immediate access to 100+ retail discounts accessible from your mobile
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