Transport and Main Roads' (TMR) vision of Connected communities in a sustainable, thriving, and inclusive Queensland, is aspirational and describes where we want to get to. We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders. Every day is different and so are our teams. We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance. TMR is committed to reconciliation and creating a workplace that empowers Aboriginal peoples and Torres Strait Islander peoples to thrive.
We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.
About us The Customer Solutions team sits within the Translink division of the Department of Transport and Main Roads and manages customer insights, customer communications and marketing, and customer feedback management for public transport across Queensland. In this role you will be part of a large, passionate and collaborative team, working in a fast-paced environment of project delivery and routine operations to make a difference in the lives of public transport customers.
Key responsibilities The purpose of the Administration Officer (Customer Solutions) is to manage all aspects of the day-to-day administrative operations of the office of the Executive Director (Customer Solutions). You will provide professional, efficient, and confidential support to the Executive Director, including business coordination and administrative support. You will be responsible for the provision of timely and independent advice on key issues relating to the responsibilities and activities of the Executive Director and their impact on the broader team. In this role you will coordinate key business administration processes across the Customer Solutions team whilst implementing your prioritisation skills to ensure high quality standards are maintained.
Some of your responsibilities will include: - Proactively manage diary requirements of the Executive Director to enable efficient use of time. Schedule, organise and attend meetings and co-ordinate all necessary administrative support for such meetings. Where required, take notes and prepare minutes for distribution.- Provide all round day-to-day administrative support including data administration, meeting room bookings and set up, office logistics and assisting with enquiries.- Monitor, maintain, update and progress correspondence and related filing systems to ensure deadlines are met and results are consistent with government and departmental standards.- Manage travel related requirements including accommodation bookings, car hire, air travel and taxi vouchers.- Coordinate financial and human resource activities including onboarding and offboarding, support and training for the timesheet management system for the wider team.
About you We recognise and celebrate that everyone is unique and seek the applicant best suited to the role. We will assess your experience, knowledge and acquired skills, as well as your potential for development and your personal qualities. To thrive in this role, you will need to demonstrate the following: Requirements of the role- Proficient use of Microsoft Office software suite.- Develop and implement effective administrative processes and contribute to business improvement initiatives.- Ability to prioritise projects and tasks efficiently.
Applications will remain current for 12 months.
Job Ad Reference: QLD/597300/24
Closing Date: Tuesday, 29 October 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.