Australia Job Openings

Hunter New England Local Health District

Administration Officer IPTAAS

Tamworth

FULL TIME

August 22, 2024

If you thrive in a fast-paced environment where every decision makes a meaningful impact on patient care, join us. Together, we'll ensure that those facing health crises receive the support they deserve.

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 4
Remuneration: $69,840.79 - $71,439.54 Per Annum + 11.5% Super + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ510589

Location: Tamworth Hospital

The role:

We are seeking a dedicated Isolated Patients Travel and Accommodation Scheme (IPTAAS) Administration Officer for a patient-facing position where empathy meets efficiency. In this role, you'll navigate the complexities of the IPTAAS, ensuring equitable support for individuals traveling long distances for specialist healthcare.

Your day-to-day will be dynamic and diverse, managing claims both online and via traditional mail, while assisting clients face-to-face with compassion. Expect to interpret and apply guidelines meticulously, balancing compliance with sensitivity to individual health challenges.

As the anchor of our operations, you'll orchestrate daily tasks across a multi-functional team, ensuring seamless workflow amidst fluctuating demands. This includes allocating responsibilities, handling inquiries, and resolving complaints with diplomacy and efficiency.

Your role extends beyond administrative duties; you'll conduct audits, manage financial approvals, and facilitate bulk billing arrangements with hospitals statewide. Upholding meticulous standards, you'll review complex claims and provide interim approvals, safeguarding timely financial relief for patients in need.

Strong communication skills are a must, as you'll liaise with stakeholders across healthcare sectors and manage ministerial correspondence with finesse,

Where you'll be working:

Life comes with a distinct twang in Tamworth, the spiritual home of Australian country music. Visitors pour into this regional hub in the state’s north-east every autumn for the world-famous music festival, but you’ll also discover a region that takes its culture, history, and food seriously, and where a warm country welcome is never far away.

Benefits:

Support from existing Claim Assessors, Coordinator, and Manager of Transport for Health.
ADO's each month (for full time employees).
4 weeks annual leave (pro-rata for part time employees).
Salary packaging options.
Fitness Passport.
Employee Assistance Program (EAP) for staff and family members.

Need more information?

Click here for the Position Description.
Find out more about applying for this position.

For role-related queries or questions contact Stephanie Gordon on Stephanie.Gordon@health.nsw.gov.au.

Applications close: Thursday, 29th August 2024

Information for Applicants:

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

This is a patient-facing role and working from home is not an option.

An eligibility list will be created for future permanent full or part-time and temporary full or part-time vacancies.

Casual opportunities may be available for recommended applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3v L5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealth Stepping Up.

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

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