An opportunity exists for an Administration Officer - Switchboard to activate emergency response codes throughout the hospital; and to provide a first point of contact for public and internal queries received through the main hospital telephone lines. In addition, staff engage in many forms of communication with internal and external stakeholders to assist with functions including testing, emergency response simulation and outages. Staff are further responsible for notification of directory amendments and tracking of medical staff rosters and leave.
Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.
The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

Key Responsibilities include:

• Efficiently operate switchboard equipment by responding professionally to all incoming, internal and external calls to the hospital, ensuring that the caller is transferred or redirected correctly and in a timely
• Perform general administrative duties to contribute to the effective daily operations of the telecommunications team, including updating daily rosters (e.g., term rosters) in a timely manner, training and daily duties specified by the rostered
• Operate communication systems to effectively liaise with hospital staff in the event of an emergency code activation
• Exercise judgment and initiative by identifying emergency situations from incoming calls and respond immediately according to emergency code procedures, strictly adhering to protocols and timeframes.

Remuneration value up to $8138 p.m., comprising salary between $2950.00 - $3280.70 p.f. (f/t) or salary rates: $38.81 - $43.16 p.h. (p/t), employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (AO3) (fixed term temporary full time and/or part time positions available for up to 12 months). Applications will remain current for the duration of the vacancy. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).
Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to: - A wellness program;- Generous superannuation;- Flexible work arrangements;- Career training and development; and- Salary packaging.

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https://www.sunshinecoast.health.qld.gov.au/This work is licensed under a Creative Commons Attribution 3.0 Australia License.