Australia Job Openings

Trip.com Group

Airline Account Manager - Oceania

Sydney

FULL TIME

October 11, 2024

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction:

As Trip.com continues to experience business growth in the Oceania region, we have a fantastic opening for a driven and commercially savvy Senior Airline Account Manager to join our welcoming team in Sydney.

Reporting to the Airline Director - Oceania, you will be tasked with developing and implementing the airline commercial strategy aimed at enhancing growth and market share throughout the Oceania region. This position involves overseeing airline initiatives and strategic projects that establish Trip.com as a premier Online Travel Agency partner in the area.

The ideal candidate will collaborate with teams in Australia as well as across the APAC region, hence we seek someone who is flexible, innovative, and a collaborative team player!

In this Role, you’ll get to:

Responsibility for working with various internal stakeholders including but not limited to Marketing, Flight Product, Revenue Management and Operational teams in both Shanghai and across the APAC region
Establish effective networking partnerships between new and existing contacts to support the development and implementation of innovative commercial business opportunities
Provide analyses of competitive environments and identify proactive sales and commercial initiatives accordingly
Analyse complex data and use insights to drive revenue generating / share shifting actions for the flights line of business
Build and maintain strong collaborative relationships with stakeholders and potential business partners; which includes representing Trip.com at all airline and industry events in Oceania region.
Accountable for managing & negotiating various global, regional and local commercial agreements with key airline partners with responsibility for implementing initiatives and strategies to drive commercial effectiveness

What you'll Need to Succeed:

Role will be based in Sydney, Australia
Language ability: Proficient in English
Willingness to travel both domestically and internationally
Excellent presentation and communication skills
Results orientated and experience working to strict deadlines
Experience developing and implementing initiatives to drive performance with key airline partners.
Ability to work autonomously and lead a wide variety of projects at a time whilst working to strict deadlines.
Outstanding analytical and problem-solving skills, must be able to use data to identify underlying trends and make informed commercial decisions
Self-starter mentality, intrinsically motivated and comfortable blazing a completely new path and defining innovative solutions for our airline partners
Proven and demonstrated experience with leading and closing commercial negotiations with airline partners
Consistent and proven track record in successfully managing key accounts and driving revenue growth
Bachelor’s degree or above, minimum 4-5 years of commercial experience within an Airline or Travel Agency environment.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!

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