• Assistant Business Services (Office Support)
• Melbourne
• Casual opportunity (up to 3 days per week)

An opportunity exists for a highly organised individual to join our busy Business Services team in Melbourne.

About us
Australian Government Solicitor (AGS) is the Australian Government’s central legal practice and part of the Attorney-General’s Department. AGS helps Commonwealth clients to manage legal issues, navigate new challenges and find solutions which deliver the best outcomes for Australia. We are a self-funded legal practice and compete for our work.

AGS is unique. AGS is dedicated to the national interest and is a trusted advisor to Government.

AGS is innovative. Drawing on an exceptional depth of experience and expertise, we assist the Australian Government in the development and implementation of solutions to legal issues that have national importance.

AGS is diverse. With offices in every capital city and a team of 715 staff, including 500 lawyers, we work in more than 40 different areas of law related to government.

About the role
The Business Services team is responsible for supporting AGS in range of client focused and operational tasks in the areas of Office Support, Events, Facilities, Reception, Mailroom and Records Management. The Business Services team works collaboratively with AGS staff and a range of external stakeholders to provide high quality support in a fast-paced client service driven environment.

In this role you will:

• provide exceptional customer service as the first point of contact for our clients in the office and over the phone
• assist in the organising of functions, catering, meetings and other events
• attend rounds at local Courts, Tribunals and other locations as required
• undertake stationery and stock management including processing invoices
• liaise with contractors and suppliers ensuring that office equipment is well maintained
• aid lawyers and legal support teams in areas of peak times
• undertake records management activities and other administrative support as required for the office
• manage incoming and outgoing mail and deliveries.

About you
To be a strong contender for this role you will ideally have:

• demonstrated experience in a front-of-house, Reception, Office support or Customer Service role in a professional environment
• a strong client focus with previous professional customer service experience and a flexible and positive “can do” attitude
• strong problem solving and time management skills
• excellent interpersonal, communication and collaborative working skills
• high level organisational skills and great attention to detail.

For further information about the requirements of the position, please refer to the role description available below.

You will have the opportunity to work with a community of professionals dedicated to the national interest. You will work collaboratively in an inclusive environment where everyone’s contribution is valued, and success is rewarded. We offer our employees competitive remuneration packages, including 15.4% superannuation.

AGS is a supportive organisation which embraces diversity. We understand that work is only part of your life and while our workplace can be demanding at times, we also provide access to a range of flexible working options, generous leave entitlements and wellbeing benefits to support your needs throughout your career.

To apply
To apply you must be an Australian Citizen and be willing to obtain and maintain a security clearance at the appropriate level. To apply, please click the ‘Begin’ button. Applications close at 5:00pm (AEDT) on Monday 18 November 2024

Your CV should be accompanied by a covering letter of no more than 2 pages highlighting your relevant experience and skills for the role.

Further enquiries
Further information can be obtained by contacting Jamie Wright, Manager Business Services, Melbourne on 03 9242 1264.