About Us
At Bikes Online, our mission and purpose of "Ride More, For Less" stems from our belief in the transformative potential of cycling to enhance both lives and the environment.


We are passionate cyclists who love inspiring others to ride more. We design our products, provide expert advice and support initiatives to encourage people from all walks of life to enjoy more cycling adventures. We are committed to delighting customers by sourcing and making quality products for less and providing a simplified and exceptional experience.


While Australian founded in 2011, we’re global in our approach and presence and have fostered a culture where everyone can make a difference. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.


While we have over 80 staff located across Australia, Asia, United States and Europe. This role is based in our Frenchs Forest, Sydney headquarters. Our team here works from Monday to Friday so that we can ride bikes on the weekend!


What You'll Do

The Bikes Online Category Specialist controls the purchasing, supply, and inventory of our parts and accessories portfolio. You will be accountable for making sound buying decisions and sourcing the best product opportunities available. Reporting to the Category Manager, responsibilities will include but are not limited to:


Responsibilities:

• Manage a balanced parts and accessories product line that delivers on revenue, margin, variety of rider needs and boosts overall e-Commerce sales.
• Inventory management including monitoring stock levels, forecasting and reorder reports to ensure adequate inventory turns
• Building relationships with suppliers and negotiating with them for the best price, quantities and delivery timescales.
• Conduct regular market analysis on direct and similar competitors, including market size, trends and market penetration. Identify gaps and reassess portfolio size and strategy.
• Manage the inventory to ensure continuity of fast-moving, selling product supply for the market whilst achieving targets and performance of priority categories.
• Manage end of life/excess & obsolete stock items, identifying risk and proposing action plans to mitigate risk and minimize profit impact, co-coordinating efforts with marketing to optimize sales velocity.
• Manage and deliver pricing analysis based on market trends, cost price and consumer needs.
• Work effectively with cross-department teams, communicating information regarding new products for the website, sharing details of incoming stock to meet their needs and working constructively to provide the optimal customer experience
• Create, analyse, and present weekly and monthly reports to business leaders.
• Conduct quarterly analysis on new potential market segments.
• Place orders for OEM parts for new and existing bikes, assisted by forecasts from the Warranty team for new bikes, while monitoring inventory levels of existing OEM parts.
• Coordinate ordering of parts from international and local suppliers, sourcing parts from alternative suppliers when OEM parts are not available
• Determine product availability and lead times via inventory planner
• Produce updates and reports to track progress and goals
• Provide or organize training sessions through suppliers for new P&A products to the international Bikes Online Customer Service, Sales and After Sales teams prior to product launch.
• Collaborate with the merchandising team to ensure the product listing meets high quality standards and that data is supplied in an appropriate and efficient format.
• Create and maintain internal workflows (Slack, Asana, etc) related to product and purchase order creation to streamline cross-functional collaboration
• Collaborate with the Warranty team to enhance communication and coordination of spare parts between Product, Customer Service, and the external warehouse, ensuring optimal customer satisfaction.
• Work closely with the Website team, with the support of content writers and in collaboration with the Warranty team, to upload OEM parts with accurate codes, images, descriptions, compatibility details, naming standards, and product specifics.

What We Believe In
Our company values are integral to our culture and success. We expect that you embrace our core values, with behaviours and actions that:

• Delight the Customer
• Focus on the Process
• Take responsibility
• Learn Grow and Develop
• One Team Together

What You'll Have

• Tertiary qualifications in marketing or business.
• Strong cycling product and industry knowledge.
• Experience in drop shipping or indent buying, and managing an online product catalogue.
• Proven negotiation experience and outcomes.
• Demonstrated analytical ability with advanced planning skills, including forecasting and demand planning for inventory management.
• Experience with collaboration and process automation tools such as Asana, Shopify Apps, and 3rd party entities.
• Strong Google Suite skills, with a high level of proficiency in Google Sheets.
• Exceptional attention to detail and problem-solving ability.
• Strong people and communication skills, with the ability to work with team members and stakeholders across international time zones.
• Organised, able to multitask, work under pressure, and thrive in a dynamic and fast-paced environment.
• Self-starter with the ability to work autonomously and efficiently, and a team player committed to having a positive impact.

Why You'll Love Working Here
When you embark on your journey with Bikes Online, you’re not only joining a close-knit community, but contributing to a dynamic and rapidly expanding industry - sparking newfound creativity and innovation.


We both welcome and value employee perspectives, as inclusivity and collective contribution are the foundations of our culture.


If you’re passionate about bikes, that’s amazing! However, if not, our wealth of knowledge will allow you to absorb new skills.


From personal development to career opportunities - we invest in our people and culture, providing a safe, trustworthy, and flexible work environment.


We encourage you to be inquisitive, be yourself, and join the Bikes Online family!


How to Apply
If this sounds like you, there’s no better time to join a team already full of awesome humans. Please include a cover letter outlining your interest in Bikes Online and a resume with your application.


We appreciate how much effort is required to properly apply for a role. We commit to responding to all applicants with relevant skills and experience, but unfortunately will not be responding to candidates who do not meet the following criteria:

• Working rights in Australia.
• Tertiary qualifications in marketing or business.
• Strong cycling product and industry knowledge.
• Experience in drop shipping or indent buying, and managing an online product catalogue.
• Proven negotiation experience and outcomes.
• Demonstrated analytical ability with advanced planning skills, including forecasting and demand planning for inventory management.