The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade.
We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 350+ team currently across 9 locations and time zones.
The Role:
The Chief of Staff role is a brand-new full-time position that offers a unique opportunity to be at the forefront of driving strategic initiatives and operational effectiveness at Pepperstone. This exciting role will allow you to make a significant impact on the organization, working directly with the Group CEO and Executive Committee (Ex Co) to shape the company’s future.
Reporting directly to our Group CEO in Melbourne, you will play a crucial part in fostering collaboration across teams, overseeing key projects that enhance operational processes, and driving communication initiatives that align with our strategic goals. This is a chance to work in a dynamic, global matrix environment where your contributions will directly influence business success.
This position combines strategic insight with hands-on execution, acting as a trusted advisor to the CEO in decision-making and planning processes. Additionally, you will focus on delivering business value by overseeing initiatives that improve company-wide communication.
The successful candidate will need to demonstrate strong commercial acumen and the ability to adapt their approach as necessary. Exceptional interpersonal skills and emotional intelligence are essential for fostering collaboration and achieving impactful results across teams. This role is pivotal in shaping the future direction of Pepperstone and ensuring alignment at the senior leadership level.
Further, key responsibilities will include, but not limited to:

• Drive Pepperstone’s strategic planning, annual goal setting, and prioritization, ensuring ongoing alignment with the Group CEO and Ex Co.
• Collaborate with the Group CEO and Ex Co to develop, refine, and implement strategic business plans through the Senior Leadership Team (SLT), facilitating cross-departmental coordination to support overall company objectives and global improvement initiatives.
• Organize and present regular, concise reports and data against strategy to Ex Co, working with internal subject matter experts.
• Support the Group CEO in driving decisions and actions, closely collaborating with the Executive Assistant to the CEO.
• Assist in implementing decision-making frameworks that clarify ownership, decision authority, and processes to transition from questions to answers.
• Enhance and manage Pepperstone’s internal communications strategy with key senior stakeholders
• Drive planning and facilitating company offsites to align the leadership team on company priorities
• Oversee company-wide and commercial process improvements, projects, and initiatives, collaborating across departments and engaging various stakeholders.
• Assist Ex Co with change management activities as needed for departmental or cross-departmental initiatives.

About you:

• Experience in global, fast-paced, and commercial environments, ideally within scale-ups or mid-sized companies, along with a background in similar roles such as commercial project management and commercial Executive Assistant positions.
• Proven ability to work in a matrix environment, at pace across time zones(we operate in 9 regions with clients across the globe)
• Exceptional communication skills both verbal and written, with the ability to effectively present information to varied audiences
• Exceptional interpersonal skills with strong emotional intelligence
• Highly collaborative, actively seeking and providing feedback and insights, with a strong ability to shift between working in the business and on strategic initiatives.
• Proficient in technology, including the Microsoft Office Suite, with exceptional planning, organization, and time management skills; able to prioritize effectively and anticipate next steps.
• Detail-oriented and flexible, demonstrating a high degree of attention to detail while adapting to changing circumstances.
• Willingness to undertake regular short-term overseas travel as needed(approximately 6 times a year)

• Current full working rights in Australia

Why you will enjoy working with us:

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More about Pepperstone
We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/
We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.
Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.
“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.
We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.
Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.
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