Who is Audika?

The Role:

Responsibilities:

• Book and confirm appointments for clients with our online schedule tool
• Work with clients to determine their entitlement to government funding assistance and health fund rebates
• Follow up with existing clients to encourage renewal of the maintenance program
• Perform hearing screening checks (full training is provided)
• Provide administrative support for day-to-day clinic operations

You will be successful in this role if you have:

• Previous customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
• Experience working with an older demographic, preferred
• Strong interpersonal communication skills and empathy for clients to support their hearing journey
• Higher School Certificate (HSC) or TAFE Qualification
• Computer literacy skills
• Have a valid visa to work in Australia

What’s in it for you:

• Permanent part-time - Monday and Tuesday - 9am to 5pm
• Location: Audika Hobart Clinic
• Supportive hearing care team
• Professional development through clear career path and professional training
• My Rewards program – a program that offers discounts to more than 300 retailers and services across Australia
• Online Wellbeing center – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
• Employee Assistance Program
• Birthday and Christmas gifts

Our Values: