Australia Job Openings
Hudson Australia
Collections Officer / Credit Services
November 4, 2024
- Hybrid model: - flexible work arrangement
- Learning and Development: Comprehensive training, support, and growth opportunities.
- Remuneration: Competitive salary with potential for individual and team bonuses.
As a Collections Officer/ Credit Services, you will play a pivotal role in managing overdue debts for clients by executing effective recovery strategies. This position is ideal for an emerging professional seeking to build a career in collections within a supportive and dynamic environment.
Key Responsibilities:
- Debt Collection Activities:
- Manage overdue debts, collection workflows, updating notes and systems regularly.
- Issue demand communications (letters, emails, calls) and update client files
- Negotiate payment plans and manage incoming client requests
- Approve solicitor invoices and ensure timely closure of debtor files
- Stakeholder Engagement and Service:
- Provide prompt, courteous service to clients, colleagues, and other stakeholders
- Maintain confidentiality and follow up on commitments with professionalism
- Compliance and Process Adherence:
- Follow internal and external guidelines, ensuring compliance with ACCC debt collection standards.
- Participate in training on collection and compliance practices.
- Continuous Learning and Growth
- Embrace ongoing training with a 2-6-month period to master our systems and processes.
- Opportunity to manage your own debt portfolio post-training, along with potential to earn commissions.
What We're Looking For:
- Experience: Proven experience in a collections or accounts receivable role or similar industry
- Knowledge: Strong understanding of collections processes
- Skills: High-level communication, resilience, and attention to detail
- Desirable: SA Collections Licence is beneficial, or willingness to obtain one.
Why work for our client?
- Flexible Work Environment: Following your training, enjoy a hybrid model with three days in-office and two days working from home each week.
- Learning and Development: Receive comprehensive training and support, with opportunities for growth and career progression.
- Corporate Benefits: Access to travel insurance, corporate discounts, and a generous parental leave policy.
- Accessible Location: Centrally located office with nearby parking options, bus stops, and easy access to public transit.
- Remuneration: Competitive salary and opportunity to gain individual and team bonuses.
- Excellent work culture: Work in a supportive team with a focus on continuous improvement
To Apply:
If you're passionate about collections and thrive in a results-oriented environment, apply now to join a team dedicated to making a difference for their clients. Please click to apply and if you have any questions, please email ann.richardsgoh@hudson.com
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