Australia Job Openings

I-MED Radiology Network

Contact Centre Agent - Campbelltown - Jan 2025

FULL TIME

November 3, 2024

About this role
Join Our National Contact Centre Team at I-MED Radiology!

Role: Contact Centre Representative
Location: Campbelltown
Rate: $29.85 + Super
Hours: Full-Time, 38 hours per week, Mon-Fri
Operating Hours: 8am - 7pm AEST / 8am - 8pm AEDT
Start Date: 13th January 2025

Ready to make a difference? Become the first point of contact for patients at I-MED Radiology in our National Contact Centre. Help guide them through their healthcare journey with care and support.
What We Offer:

Supported Induction: Start with 6 weeks training (including a 2-week classroom experience and a 4-week hands-on nesting period with our expert trainer and coach)
Remote Working Late Shifts: All late shift rotations between 10am-6pm and 11am -7pm AEST / 12pm – 8pm AEDT provide full flexibility whilst working from home ️ (Note: All shifts between 8am and 5:30pm, are worked from the office and eligible for hybrid working arrangements after 3 months).
Ongoing Support: Weekly check-ins with your Leaders, plus dedicated online support chats, and a regular team engagement to keep you connected.
Growth Opportunities: Clear career paths and the chance to advance in our dynamic team.
Engaging Culture: Monthly office events filled with fun activities and team bonding.
Awesome Perks: Monthly prizes, salary packaging, discounted health insurance, and more!

Who You Are:

Great Communicator: You love helping others and making a positive impact.
Empathetic: You connect with people and understand their needs. ❤️
Cool Under Pressure: You stay calm and focused in a fast-paced environment. ‍ ️
Detail-Oriented: You take pride in getting things right and working towards Quality & Service KPI's. ✅
Eager to Learn: No call centre experience? No problem! Your enthusiasm is what counts.

About Us: At I-MED Radiology, we're a team of 4,000+ professionals making a difference across Australia. With over 250 clinics and millions of patient procedures, we're dedicated to providing exceptional care.
Ready to join us? Apply now and be part of something meaningful!
Learn More About Us: i-med.com.au Linked In
Note: We welcome applications from candidates with Australian or New Zealand citizenship/permanent residency. I-MED Radiology Network is an equal opportunity employer committed to creating an inclusive workplace.

Job details

Job Reference:

I-MED/1004885

Employing Entity:

I-MED Radiology Network Limited

Location:

Australia - NSW - Campbelltown

Job type:

Permanent FT

Job Family:

Contact Centres

Date posted:

04-Nov-2024

Attachments:

No File Attached

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