Australia Job Openings

Mercy Health Australia

CRM Project Manager

FULL TIME

September 9, 2024

Employment Type: Fixed-term Full-time
Location: Hughesdale
Upload with Application: Resume, cover letter, and all relevant qualifications
Contact: Tammy Ridgway, General Manager Client Services,
TRidgway@mercy.com.au
or 0402 445 315
Where there’s life, there’s Mercy.
Where there’s care, there’s You.
Through the battles and the breakthroughs, we're there. Where will you be?
For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.
As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.
At Mercy Health, it’s all about taking what we have and making it better.
To do that, we need you.
Join us as at Mercy Health, and help our teams deliver even greater outcomes.
About the opportunity
At Mercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care. We are looking for a highly organised and proactive Project Manager to lead the planning, execution, and delivery of our internal projects, with a primary focus on implementing Microsoft Dynamics CRM across the organisation. This role is crucial in managing the vendor relationship, maintaining project momentum, and ensuring successful outcomes within budget.

As a key player with both operational and strategic responsibilities, you will work closely with our IT team and a range of internal and external stakeholders, including IT vendors and contractors. Your mission is to ensure that projects are completed on time, within scope, and on budget. Throughout the project lifecycle, you will identify and address issues or risks as they arise.
What you’ll bring
It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.
To thrive in this role, you will have:
  • Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
  • A compassionate, flexible and positive approach to effective patient care and management.
  • The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
  • Tertiary qualification in an IT discipline, providing a solid foundation in information technology and project management principles.
  • Microsoft Certified Professional, demonstrating advanced knowledge and proficiency in Microsoft technologies.
  • ITIL 4 certification, showcasing expertise in IT service management and best practices.
You will also be required to provide evidence of, or in the process of obtaining:
  • A current Police Record Check and NDIS Worker Screening Check
  • Current COVID-19 certificate, proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
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