Australia Job Openings

TSA Group

Customer Service & Sales Representative (Night Shift)

Docklands

FULL TIME

August 27, 2024

Company Description
Join the TSA Family: Elevate Customer Experiences with Us!
TSA is proudly Australian-owned and a leader in the Outsourcing Industry. We help some of the country's biggest brands connect with their customers in meaningful ways. With call centres in both Australia and the Philippines, we’re on a mission to revolutionize how people interact with brands, creating experiences that leave a lasting impression.

Job Description
About the Role:
We’re teaming up with Amplifon, a global leader in hearing healthcare, to make a real difference in people’s lives. Amplifon’s mission is to transform how hearing healthcare is perceived and experienced around the world. As part of our team, you’ll be at the forefront of this change!
Why You’ll Love Working with Us:

Comprehensive Training: Kickstart your journey with our fully paid training and embedment program, where you’ll learn everything you need to succeed.
Flexible Work Options: After getting comfortable with the role, enjoy working from home 4 days a week.
Monthly Commissions: Your hard work pays off—literally! Earn monthly commissions based on your performance.
Career Growth: We believe in nurturing talent. Our development programs are designed to help you grow and advance within TSA.
Fun and Rewarding Environment: We’re serious about work, but we also know how to have fun. From ping pong on your lunch break to team events, you’ll be part of a vibrant, supportive community where making great friends is just part of the job.

Qualifications
What You’ll Do:

Reach out to customers through warm and cold leads, helping them book free hearing tests with Amplifon hearing specialists.
Build genuine connections by asking open-ended questions and understanding customer needs.
Share valuable information about Amplifon’s range of hearing solutions.
Promote Amplifon’s top-notch products and services.

What We’re Looking For:

Commitment: Be ready to work full-time in-office for your first 3 months during training and settling in. After that, enjoy a hybrid schedule with 4 days working from home and 1 day in the office each week.
Flexibility: Available to work a rotating roster from Monday to Friday, 12:30 PM - 9:00 PM after training.
Great Communicator: You love a good chat, can listen well, and empathize with others.
Customer-Centric: Passionate about customer service, sales, and making a positive impact.
Eager Learner: Ready to pick up new skills, apply them, and celebrate your successes.
Resilient: You know how to stay motivated and perform at your best, even when things get tough.
Tech-Savvy: Comfortable navigating computer systems with ease.
Problem-Solver: You approach challenges with a solution-focused mindset.
WFH Ready: Have a reliable internet connection and a suitable home office setup.

Additional Information
Want to know more? Check out our social media pages:

Website: https://tsagroup.com.au/
Instagram: tsa_group_
Linked In: https://www.linkedin.com/company/tsa-group-australia/

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