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About Veterinary Education & Training
Veterinary Education & Training is the education arm of Animal Emergency Australia. We bring internationally accredited education programs to the Australian and New Zealand veterinary community as the license holder for the Improve Veterinary Education Group since 2018.
Under the Improve Veterinary Education Australia banner, our team build and deliver postgraduate programs to empower veterinary professionals with new skills, knowledge and confidence so they deliver excellence in patient care, while growing in their careers.
Global Improve Veterinary Education Group has provided high-quality and innovative veterinary education and qualifications to the profession since its establishment in the UK in 1998. Over 40,000 veterinary professionals in 26 countries worldwide have now joined this growing veterinary community.
About the Role
VE&T is seeking a versatile and enthusiastic Education Program Administrator to join our dedicated team and assist in the VE&T administration of the Improve Veterinary Education programs across all key areas (education platforms, course set-up, delegate administration and workshop coordination).
This is a permanent part-time position for 24hrs per week with potential for future increase as the successful candidates grows and owns the role. Please note as part of Animal Emergency Australia this role is based either at our Springwood office or at our Nambour office.

This established role is taking over from a team member who has moved to a new role within the business. You will be responsible for a variety of duties including:

• Maintain, optimise and administer all aspects of the learning management platform (Moodle)
• Upload and edit programs and the relevant subject materials in the LMS
• Review documents for upcoming courses
• Process program registrations and be involved in all stages of delegates lifecycle from onboarding to offboarding
• Respond to program queries from delegates and work closely with the Improve Vet Education global team to ensure a positive delegate experience.
• Work with speakers around all aspects of program delivery
• Coordinate with relevant parties (speakers/sponsors/venues) to help deliver face to face educational workshops

About You
Our positive culture is something we pride ourselves on. We are looking for a hard-working professional team player, who wants to take on an interesting and challenging role and who is keen to make this role their own. You will need to be adaptable to changing business needs and be prepared to learn on the job while collaborating with all members of the wider Animal Emergency Australia business and global Improve Group teams.
Technical Skills & Experience:

• 2+ years administration experience
• Knowledge of post graduate education sector (desirable but not mandatory)
• High technical proficiency (Microsoft Suite, Learning Management software such as Moodle, Task Management software)
• Ability to work independently
• Exceptional problem solving abilities

About the Benefits

• Appealing hourly rate of $32-$37 + super + 17.5% annual leave loading
• Pet well-being discounts (including vet treatments and products)
• Gym discounts including Fitness Passport
• Strong focus on work/life harmony
• Ongoing training and career pathing in a professional, supportive environment
• Dedicated well-being committee and initiatives across the group (e.g., Mental Health First Aid Officers, Employee Assistance Program, social events)
• Free parking
• Become part of our Animal Emergency Australia community, in providing education that leads to better patient care and sustainable veterinary futures

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