Engineering Senior Manager

• You are passionate, driven, flexible and collaborative
• We are high performing engineers pushing the boundaries of software engineering
• Together we can rewrite the experience for millions of customers

Do work that matters

We're accelerating our digital strategy with an ambition to provide customers with one of the best digital experiences of any company globally. Site Reliability Engineering (SRE) is key to us achieving this goal. Our teams ensure that our systems maintain the highest standards of service outcomes for our customers, which enables seamless execution of our award winning banking apps.

We're proud of our people and technology culture. Our SRE team marries both, by applying Software Engineering principles to our operational services. We implement latest industry-wide methodologies around observability practices.

You'll manage a medium sized team of Engineers ensuring optimal goal setting, performance, career development and engagement. Advocate the embedding of a positive engineering culture, ensuring adherence to standards and technical quality, and guide complex technical problem solving.

What will set you up for success?

• You've enabled skills uplift to Dev Ops and SRE and driven the adoption of SRE principles and practices across the Group.
• Supported your team, allocating time for code review, refactoring and tech debt elimination over feature delivery.
• Taken time to understand unique skill sets of team members, providing personalised feedback and guidance.
• Provided effective coaching to Engineers and establishes mechanisms for peer to peer learning and mentoring. Attracted, developed and motivated engineering talent.
• Facilitated proactive dialogue with senior management and key stakeholders to remove blockers and ensure a clear path to execution.
• Leveraged an excellent level of technical domain knowledge relevant to Chapter Area (e.g. Software Engineering). Empowered teams to manage their work appropriately, responded to queries, addressed impediments and problem solved technical issues.
• Adhered to the Code of Conduct, setting standards of behaviour, actions and decisions we expect from our people.

We're interested in hearing from people who:

• Are highly experienced in SRE philosophy, principles and practices, and embedding them to new and existing services, including the ability to create and review SLIs, SLOs and SLAs.
• Have previously built passionate SRE teams, creating a culture of innovation and creativity.
• Come from a software development background, with the willingness to jump into the deep end of technical problems and dive into the code.
• Show the ability to review code and improve quality in multiple programming languages and on unfamiliar code bases. Reviews code at EGM/SU team scale.
• Confident in their knowledge of system and application performance testing, programming and the ability to monitor, measure and optimise performance and network communication.

Tech skills:

We use a broad range of tools, languages, and frameworks. We do not expect you to know them all but experience or exposure with some of these, or a willing to learn these skillsets (or equivalents) will set you up for success in this team!

• Software engineering, expert in at least one Programming language (e.g., Golang, Python)
• Strong experience with modern software development practices using tools such as git for source control, and CI/CD tools such as Team City, Jenkins, Octopus Deploy or similar; Strong public cloud experience in AWS , GCP or Azure
• Experience leading teams of engineers driving outcomes using observability tools such as Prometheus, Grafana, AWS Cloud Watch, Splunk, App Dynamics,
• Extensive and in-depth knowledge of Linux internals, networking, containers, and troubleshooting
• Experience in applying SRE Practices in large organisations and excellent Communication and Problem-Solving skill

Working with us:

Whether you're passionate about customer service, driven by data, or called by creativity, a career with Comm Bank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. We're hiring engineers from across Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.

If this sounds like the role for you then we would love to hear from you. Apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 30/10/2024

Job ID REQ221045