Mission/Vision of the company

This company aims to create unique experiences that travelers and staff will cherish for life. With their hostels all across Australia and New Zealand they want to provide the best service they can give.

Internship

During this internship you will get the exciting opportunity to work at the front office together with a passionate team. You will take care of the daily phone calls and make sure all questions are properly answered. Also, email reservations are your responsibility. You take care of the check-in and check-outs on a daily base. You make sure all the rooms are clean and tidy before the next guests arrive and you are responsible for the cash handling. You will get a real-life insight into a successful front office position!

Profile Student

The customers are always on the go and this industry is part of a fast-paced consumer world, so you must be flexible, agile and open to change. With your hands-on approach you make sure all work is finished on time and that everything is taking care off.

Field of study

Hospitality | Tourism

Daily tasks

• Learn how to cope with PMS systems (Property management systems)
• Answering daily phone calls and email questions according to etiquette
• Yield management and allocations
• Customer service training
• Cash handling and banking
• Housekeeping and rooms management

You are

• Friendly
• Flexible
• Open to change
• Motivated
• Someone who speaks English

Languages

English

Location

Head office: Sydney, Australia
40 hostels across Australia, New Zealand and Fiji

Compensation given

In exchange for your service of a 3, 6 or 12 month internship this company is happy to offer successful candidates:

• Accommodation in a staff dorm room for the duration of your internship
• Free daily breakfast (at selected locations)
• $70 per week food and beverage voucher, which can be used at onsite bars or restaurants

Internship ID; 995