RECEPTIONIST FRONT OFFICE
We are seeking a Front Office Receptionist to join our team on a casual basis for our busy motels in Busselton, Western Australia with outstanding customer service skills and a positive attitude.
The Role
Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining accommodation facilities and location, check out), and ensuring the smooth running of the reception desk.
The Ideal Candidate will possess the following key attributes and experience;
Ø Previous experience in a similar role
Ø Will demonstrate a passion for customer service and ensuring a positive experience for all guests
Ø Strong skills in promoting and selling accommodation services and facilities
Ø Great communication skills, be it face-to-face, over the phone or via email
Ø Experience with front office booking systems and social media marketing
Ø Ability to time manage and work autonomously
Ø Good knowledge of local area and attractions
Ø Be able to work in a fast-paced environment
The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.
If this sounds like you, we'd love to hear from you. Please forward a detailed resume outlining your suitability to the role and including 2 referees.
Please note: Police clearance will be required for employment
Applications
To apply, please direct your letter of application and resume to the Area Manager.
Job Types: Full-time, Part-time, Casual
Pay: $31.00 – $43.00 per hour
Expected hours: 15 – 30 per week
Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday
• Public holidays
• Weekend availability

Work Location: In person
Application Deadline: 09/09/2024
Expected Start Date: 02/09/2024