Head of Analytics, Financial Adviser Services

About Vanguard

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.

Today, Vanguard is one of the world's largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation

Our Team & Opportunity

The past two years have seen significant transformation for Vanguard Australia, with launching the Personal Investor Platform and Superannuation offer for Australian Investors. To deepen and scale our efforts in taking a data led approach to improve the experience of our investors and Advisers, the Chief Data Analytics Office (CDAO) was formed.

We are looking for a Head of Analytics, a data evangelist who is passionate about data, Business Intelligence, business impact, Automation , and can coach and develop a high-performing team. You'll be engaging senior stakeholders, and commit to deliver multiple flagship project s in Financial Advisers Services, Personal Investor and our Superannuation offer s .

As a seasoned data leader , with at least 10 years in managing happy teams and delivering great outcomes you will be responsible for leading cross-functional projects in the Data & Analytics space . You and your team will be working with data from a wide range of data sources and stakeholders , ERP, transactional systems, Finance, Marketing, Financial Crimes, Fraud and partner with Data Engineers, Data Scientists and Data Governance practitioners .

You will lead Vanguard 's Data Analytics team and be a pillar of its eco-system in support of the delivery of AI, ML and Business Intelligence solutions for both internal and external stakeholders.

What You Will Do

• Lead the "go-to data function" and be the first point of contact of Financial Advisers Services to CDAO for data requests, analysis, reporting, dashboard business initiatives and ad-hoc requests; Provide effort estimations, Data Analysis best practices and be a business-to-technical conduit.
• Guide and lead a happy team of passionate data practitioners in a multi-year data journey; Build your Data Analysis' teams SOPs - deployments & version control of dashboard & reports and data exploration - by coaching them in technical, analytical, interpersonal, and managerial skills.
• Apply quantitative analysis, ownership, experimentation, commercial mindset, and storytelling of data to deliver business initiatives and develop data-driven decision-making solutions strategies with the business.
• Collaborate with cross-functional teams, senior stakeholders(C-Level) to build Vanguard Business Intelligence capabilities and strategy to inform, influence, and execute strategic business initiatives and decisions.
• Work with other "Heads of" and data teams to deliver technical solutions needed to implement Vanguard's data strategy, roadmap, data governance, data quality and data management capabilities; Understand of modern Data Engineering and Data Science concepts, architecture and implementation.
• Improve the data literacy across the Vanguard, mature its Business Intelligence capabilities by automation, self-service and modern data analysis patterns.

What We Are Looking For

• 10+ years of BI & Data experience; 6+ years of experience managing teams.
• A Team player with excellent communications skills and senior stakeholders'(C-Level) management; Proven track records of value delivering and impactful results.
• Deep understanding of a modern Data & Analytics framework and IT concepts.
• Sound experience in SCRUM-Agile based teams, effort estimation, prioritisation and planning for muti discipline data teams.
• Excellent knowledge and previous practical experience in BI tools (Power BI, Tableau etc) data exploration, visualisation, storytelling, data quality analysis, testing, data reconciliation, data modeling and Data Warehouse principals.
• Strong problem-solving capabilities and demonstrated ability to self-manage with competing priorities.
• Degree commercial, analytical, mathematical discipline, ITIL, ITSM certification or equivalent experience

Inclusion Statement

Vanguard's continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Recruitment agencies please note: Vacancies are managed by the Vanguard Talent Acquisition Team. Should external recruitment assistance be required, the TA Team will reach out to Vanguard agency partners directly.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Job ID 163221