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About Insitu Pacific
Insitu Pacific delivers industry-leading uncrewed aerial system (UAS) services to Australia and the Asia-Pacific region. Our expertise, operational experience, and knowledge has established Insitu Pacific as a key provider of end-to-end advanced multi-domain ISR solutions.
Since 2009, our people, partnerships, suppliers and local flight testing and training facilities have effectively supported defence, commercial and civil customers. We are committed to maintaining and further developing our local supply chains and supporting Australia's sovereign capability as a vital component to a strong Australian defence industry sector.
The Opportunity
The Simulator Technician is responsible for working with Insitu Pacific's customers in a Defence Simulation Environment to support a range of activities such as Collective Training, Mission Planning and Rehearsals, Combined Arms training (simulated) and individual training for Customer Operators and Maintainers.
Responsibilities will include:
Act as the day-to-day single point of contact; and perform management of the Customer's Defence Simulator Environment by

• Managing Simulator booking systems.
• Operating Simulators as a Simulator Technician.
• Developing libraries of scenarios that can be executed as required to support the Customer's training needs.
• Conducting system and network administration managing the training IT infrastructure, desktop support, repairs and testing, installation, reconfiguration, configuration changes, upgrades; and assist in the modification of simulators and training components, devices, hardware and software to deliver training.
• Performing general inspections for pre-operations, post-operations and component handling of training devices, assemblies and components.
• Conducting functional tests of training device systems and peripherals.
• Troubleshooting systems and support equipment to isolate faults and repair faulty components.Reports technical and operational issues.
• Supporting Team Leads and Managers in day-to-day activities including tracking of risks, issues, action items, spares, repairs, technical enquiries and KPI Tracking relating to simulation activities.

To be successful in this role:
Essential

• Qualification in Simulator Support and/or an IT/Computer/Network or related field.
• Understanding and experience with working in an IT service environment using ITIL.
• Experience in a Defence Simulator Environment and/or experience in a commercial environment with transferrable skills.
• Knowledge and skills in the integration and operation of Live, Virtual, Constructive simulation and industry leading simulation software e.g. VBS 3 and VBS 4.
• Experience with mapping systems such as Terratools, QGIS, and Arc Gi S.
• Able to travel and work for up to 1 month or more at a time in different training locations.

Eligibility

• Applicants must be Australian Citizens to meet defence security requirements
• Able to obtain an Australian Defence Security Clearance
• You may require a Foreign Work Authorisation (FWA) in order to perform this role. This is not a requirement set or determined by Boeing but by the Department of Defence under laws issued in 2024. Please refer to the Department of Defence website to understand these requirements.

Benefits

• Generous study assistance and education options
• Salary packaging and Career Development support
• Health and wellbeing benefits including annual flu vaccinations and access to an Employee Assistance Program
• Access to discounts for health insurance, travel and accommodation
• Paid study leave, paid parental leave and Defence Reservist leave
• Formal reward and recognition program

We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply.
If you are ready to join an innovative industry leader and would like to register your interest in working for Insitu Pacific, please click Apply Now.

Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.