We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

We’re launching two automated Customer Fulfilment Centres (CFCs) in Melbourne and Sydney. The new CFCs will redefine the customer experience in online grocery shopping, providing customers with improved availability and freshness, a broader produce range and a seamless digital experience, while also providing a safer working environment for our team members. The new CFCs will be the first of their kind in Australia. Be part of a great team with the opportunity to work with this new and innovative technology.


As our Melbourne site ramps up, we have an opportunity for an experienced Inventory Manager to join the team.

About the role

Responsible for managing an inventory team within the Customer Fulfilment Centre (CFC). Support your team in achieving Coles Ecommerce KPIs for safety, customer experience, cost, fulfilment and delivery. As a member of the Optimisation & Inventory team, assist the operations and engineering teams by overseeing exceptional inventory management processes to optimise fulfilment and reduce waste and improve customer experience. Drive compliance across inbound, decant, pick and dispatch channels in key inventory management functions such as product purge, recalls, damages and quality checks.


You will also:

• Support the execution of the strategy implementation plan, to achieve the organisation's strategic objectives within the CFC & Spoke operations
• Assist with driving a highly customer-focused culture within the inventory management operations team
• Ensure operational productivity within the inventory management operations team, to help the CFC contribute strongly to Coles' Ecommerce and One Operations customer experience objectives
• Check resourcing and productivity within the inventory management team is sufficient to meet workload requirements, and escalate any anticipated issues
• Responsible for coordinating your team's operations within budget, and supporting an ongoing focus on continuous improvement to drive cost efficiencies within these areas
• Support a positive relationship with the site and local union delegates
• Lead a high performance team; create and communicate performance objectives; empower direct reports to achieve objectives and hold them accountable; support team members to achieve their career and development goals
• Proactively identify issues and/or opportunities for more efficient and effective work practices and make recommendations for continuous improvement

About you and your skills

We are looking for motivated Inventory Managers with a customer first focus and a passion for Continuous Improvement.


You’ll also need:

• 3-5 years' experience as a leader, supervisor or manager in a logistics, FMCG, retail or manufacturing environment.
• Demonstrated experience in leading and supervising teams in a fast-paced, complex workplace combining automated plant operations with labour intensive and manual workstreams.
• Managing inventory within a DC or customer fulfilment centre.
• Experience driving operational efficiency in the use of market leading warehouse and inventory management systems, including to optimise stock flow & reduce waste
• Broad supply chain knowledge in retail or FMCG desirable
• Strong business acumen / commercial skills
• Excellent influencing and stakeholder management skills.
• High-level attention to detail and analytical skills
• Ability to plan, build and deliver major change projects
• Excellent data fluency
• Process driven mindset

Take your next step into something bigger, apply now

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.


We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.


We’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.


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