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About the role
Fixed term temporary full time opportunity to provide strategic, operational leadership and direction in the day-to-day management of Support Services (Patient Support Services, Protective Services and Administration) across Caboolture and Kilcoy Hospitals ensuring high standards of safety for staff, clients and visitors through compliance with the MNHHS policies. Lead Facility and Support Services' staff by promoting a customer service culture, quality improvement ethos, maintaining awareness of contemporary industry practices and technologies including ACHS and National Standards and by establishing project implementation rigor and best practice.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Lead the development of a healthy workplace and values-driven culture throughout the hospital, contributing to a high performing culture across Metro North Health.
• Manage and co-ordinate compliance of Enterprise Bargaining Agreements including consultation and negotiation with Union/s (and other relevant parties) on issues covering change management, Enterprise Bargaining Agreements and workload issues for Operational Services.
• Drive the key strategic framework, policies and processes necessary to ensure that budget management, financial policy, systems and controls are met to ensure operational performance across Caboolture and Kilcoy Hospitals
• Ensure a robust complaints function where feedback and issues can be promptly and sensitively managed at a local level.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.