Australia Job Openings

PACIFIC PARADISE POST OFFICE

Postal Services Officer / Customer Service Officer

CONTRACT

October 14, 2024

Located on the Sunshine Coast, we’re looking for individuals who are problem-solvers and team players with a passion for making customers' days brighter. At our Post Office, we don’t just provide excellent customer service; we actively engage with people from all walks of life. If you thrive on building relationships and love interacting with the community, this role could be the perfect fit.
Qualifications & Experience
  • Previous experience in Retail, Post Office, Bank, or Online business is an advantage, but not essential
  • Experience driving a van is a bonus; you may need to collect mail from business clients (not mandatory)
  • Physically fit and able to lift up to 16kg
Tasks & Responsibilities
  • Performing customer sales and service transactions
  • Accurately managing cash handling, including cash, cheques, and EFTPOS transactions
  • Promoting products through up-selling, cross-selling, and merchandising
  • Accepting mail lodgements and ensuring accurate charges are applied
  • Building strong relationships with business customers by understanding their needs
  • Assisting with stocktaking, record maintenance, and other administrative duties
  • Conducting identity service transactions, including Australian Passport interviews
  • Adhering to Australia Post’s Occupational Health and Safety standards
Hours
  • Minimum 20 hours per week, between 6:30am - 5:30pm
  • Junior rates apply
Benefits
  • Ongoing training and development opportunities
  • Potential for career growth
  • Incentive programs and benefits from working in a fast-growing industry
This is a great opportunity to grow in a respected and customer-focused environment!
Job Type: Casual
Pay: $33.06 – $33.31 per hour
Expected hours: No less than 20 per week
Benefits:
  • Employee discount
Schedule:
  • Day shift
  • Monday to Friday
  • Shift work
  • Weekend availability
Supplementary Pay:
  • Annual bonus
  • Bonus
Experience:
  • Inbound call centre: 1 year (Preferred)
  • Outbound call centre: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Work Authorisation:
  • Australia (Required)
Work Location: In person
Expected Start Date: 15/11/2024
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