We are a fast growing green cleaning company servicing residential and commercial clients.
We have a fantastic opportunity available for a Receptionist/Admin Assistant to join our company.
Previous experience in managing day to day operations of a service based business a big advantage
must have previous experience in similar role

POSITION PURPOSE:

• take and manage bookings
• process payments
• manage social media pages
• basic bookkeeping
• managing email marketing campaigns via CRM
• basic lead generation
• ensure the efficient day-to-day operation of the office, and support the work of management and other staff.

Required Competencies:

• infusionsoft(CRM)
• Communication written and verbal
• database entry spread sheeting
• administration and clerical procedures
• computer and relevant software applications
• customer service principles
• social media management
• Basic bookkeeping

Job Details:
Reception

• answer general phone enquiries using a professional and courteous manner
• direct phone enquires to the appropriate staff members
• reply to general requests promptly and accurately!
• greet clients/suppliers/visitors to the organization in a professional and friendly manner

Scheduling

• Take customer booking requests, establish capabilities in relation to booking request
• book all works at mutually beneficial times
• provide daily job worksheets for operations teams, liaise with cleaning staff and contractors

Office Administration

• Update cleaners schedule on a daily basis
• Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
• forward incoming general e-mails to the appropriate staff members
• update and ensure the accuracy of the organisation's database
• provide secretarial and administrative support to management and other staff Coordinate the maintenance of office equipment
• daily bookkeeping
• Manage freelancers

If you believe you are the right candidate we would like to hear from you.
Job Types: Full-time, Part-time, Permanent
Pay: $22.52 – $31.36 per hour
Expected hours: 25 – 40 per week
Benefits:

• Employee discount
• Gym membership
• Paid volunteer leave
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Supplementary Pay:

• Annual bonus
• Bonus
• Christmas bonus
• Overtime pay
• Penalty rates
• Performance bonus
• Retention bonus

Experience:

• Receptionist: 3 years (Preferred)
• Customer service: 3 years (Preferred)
• Administration: 3 years (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person
Expected Start Date: 15/09/2024