Enterprise Rent-A-Car is seeking a casual Rental Sales Officer to join our Cairns Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply.
About Enterprise
Enterprise is a family-owned portfolio of brands that operates in nearly 100 countries, with 80,000 dedicated team members, and nearly 1.7 million vehicles taking customers wherever they need to go. Together with the Australian-founded Redspot brand, our commitment is to provide down to earth, honest and reliable service to every customer, every time.
About the role
Primary tasks include:

• Servicing the vehicle rental requirements of our valued customers
• Offering information and additional services based on the customers’ needs
• Taking bookings and communicating with customers via phone, email and in-person
• Checking and grooming of vehicles on return of rental
• Providing a high level of customer service

About You
The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes.

• Excellent verbal and written communication skills
• Desire to provide outstanding Customer Service
• Ability to learn and operate various software systems
• Ability to multi-task in a fast-paced environment
• A strong team ethic
• Current, unrestricted driver’s licence
• Basic understanding of the Car Rental Industry would be a bonus

Employee Benefits

• Hourly Pay plus overtime and shift loadings
• Earned wage access - on-demand access to wages before payday
• Ongoing training and development - utilise our global network’s wealth of knowledge
• Incentive scheme for sales achievements & excellent customer service results
• Employee and “family & friends” discounts on car rental globally
• Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
• Various avenues of assistance available to help you achieve your career goals via external training programs and professional development courses

All applicants must holder a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History prior to commencement.
Job Type: Casual
Pay: From $32.37 per hour
Benefits:

• Employee discount
• Referral program
• Travel reimbursement

Schedule:

• Evening shift
• Weekend availability

Supplementary Pay:

• Commission
• Overtime pay
• Penalty rates

Experience:

• Customer Service: 1 year (Preferred)

Licence/Certification:

• Drivers Licence (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person