Job ID: 262978
Date posted: 18/10/2024
Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• $28.59 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• On offer we have both Permanent, Part-time 50hrs/fortnight and Full-time 76hrs/fortnight.
• The internal job title for this role is Commercial Co-worker.
• This role requires availability to work 8:30am to 6:00pm weekdays, weekends and public holidays.
• You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday consecutively).
• This role is based in IKEA Planning Studio, inside the Home Co. Belrose Shopping Centre, NSW 2085.

RECRUITMENT PROCESS

• If your application is successful, you may be invited to complete a recorded video screening interview as part of the recruitment process.
• If your application is progressed, you will be invited to attend an in-person interview with the hiring team.
• If you are successful, your shifts will commence from Monday 25 November 2024.

About this work area

As Sales Co-worker your responsibilities will include, but are not limited to:

• Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Prepare meetings with customers and lead in a 1:1 appointment through your planning proposal by communicating benefits and adapting through understanding the customer feedback to convert the planning offer into a purchase.
• Practise Active Selling whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products.
• Prepare product presentation and secure merchandising basics. Ensure all customer material and digital solutions are ready to use - to give customers a positive shopping experience.

As Sales Co-worker you are or have:

• Passionate about learning and sharing the IKEA product range with customers.
• Able to prioritise multiple tasks and are comfortable with on-the-job physical activity.
• Adopt a customer-focused mindset and strive to deliver a memorable shopping experience.
• A ‘Togetherness’ mindset where you’ll work closely with your team yet also be able to work independently.
• Strong customer service skills, alongside being able to interact with many customers consistently.
• Proficient computer skills and an ability to learn about all technical aspects of the IKEA IT systems and tools.

We need people like you

At IKEA, work is so much more than a job. Come join us!