Australia Job Openings
Scentre Group
Seasonal - Concierge Team Members - Westfield Plenty Valley
Melbourne
CONTRACT
September 3, 2024
Job no: 497917
Work type: Casual
Location: Melbourne
Categories: Customer Service
Work type: Casual
Location: Melbourne
Categories: Customer Service
Join us and be part of the magic this festive season! We bring Christmas to life with extraordinary customer experiences. Our team enhances the shopping journey with key services and festive touches across our 42 Westfield destinations in Australia and New Zealand.
Your opportunity
Like Santa's little helpers, our team adds magic to the shopping experience, providing extraordinary customer service through greetings, navigation, gifting solutions, valet, car park assistance, visits to Santa, and surprise and delight moments.
Our services team covers concierge, valet, and car park roles, delivering 5-star customer experiences to our customers during the festive season. Bring your Christmas cheer and join us in making our customers' experiences truly magical!
Some of your festive duties as a concierge team member will include:
You will:
About Us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.
Discover more about what it’s like to work with us here
Apply Today
Advertised: 03 Sep 2024 AUS Eastern Standard Time
Your opportunity
Like Santa's little helpers, our team adds magic to the shopping experience, providing extraordinary customer service through greetings, navigation, gifting solutions, valet, car park assistance, visits to Santa, and surprise and delight moments.
Our services team covers concierge, valet, and car park roles, delivering 5-star customer experiences to our customers during the festive season. Bring your Christmas cheer and join us in making our customers' experiences truly magical!
Some of your festive duties as a concierge team member will include:
- Deliver exceptional service to customers and retailers.
- Promoting and selling Westfield Gift Cards and other services, providing convenient solutions to customers.
- Welcome guests at the concierge desk, engaging with them to understand their needs. Provide helpful directions and advice and offer alternative solutions when needed.
- Support the marketing team with festive events and surprise-and-delight moments.
You will:
- Always be ready to go the extra mile for our customers and retailers, enhancing their experience.
- Be confident in providing customers assistance in a busy retail setting.
- Be available for shifts from October to February, including late-night, weekend and public holiday trading (full availability in November and December is ideal).
About Us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.
Discover more about what it’s like to work with us here
Apply Today
- Click "Apply" and complete the application form.
- If you progress through to the next stage of the process, you’ll have the option to complete either a video or a phone interview.
- The next stage of our selection process includes an invitation to attend a one-on-one in-person interview.
- Email is our primary method of communication, so please ensure you check your emails regularly to monitor the progress of your application.
- Applications close: 29th September 2024 (unless filled prior).
Applications close: 29 Sep 2024 AUS Eastern Standard Time
Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.
Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com .
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