Apply for Security Officer Role at RACV

Australia Job Openings

RACV

Security Officer

Gold Coast

CONTRACT

November 4, 2024

Gold Coast | RACV Royal Pines Resort
Casual
Discounts on RACV products & resorts

Great Things Start Here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

The opportunity has arisen for a casual Security Officer, to join our security department, who play a key role in the success of our resort operations. In the fast-paced environment of a hotel, our team of Security Officers are responsible for maintaining and promoting a safe and secure environment for all guests, visitors and employees of the resort.

This could be just the right role for you?

Our security team monitor Royal Pines Resort, 24 hours per day, 7 days week, and work a rotating roster 6am-2pm, 2-10pm & 10pm-6am. Full availability and flexibility is required to work evenings, overnights, weekends & public holidays, to cater for large groups in conferences & events. Reporting to the Safety & Security Manager, your key responsibilities include:

Building & maintaining positive working relationships with internal & external stakeholders, including staff, guests & contractors
Crowd control throughout the resort & property including group arrivals/departures, large conferences and events, bars & restaurants
Traffic & parking control
Patrolling the property and surveillance duties
Monitoring various systems incl. security, alarms, CCTV, and access point control
Check alarm systems and fire equipment
Maintain operation logs, accurate record keeping responding to incidents, investigation & report writing
Safeguarding company assets & managing security risks
Respond to emergency situations & liaise with emergency services
Maintaining the RACV values and culture

What you'll need to be successful

Valid QLD Security Licence (incl. Crowd Controller & Monitoring)
Valid QLD Driver's Licence
Valid First Aid Certificate + CPR
Valid QLD Responsible Service of Alcohol Certificate
Previous hotel security experience performing the above duties in a 4-5 star hotel/resort or similar work environment
Experienced in managing multiple systems including fire safety, CCTV, intruder alarms and access control
Competent computer skills using MS Office & Outlook to fill in reports, daily logs, email communication
Experience responding to first aid emergencies, fire emergencies & safety situations, drills and use of equipment
Provide guests with a warm welcome and a consistent high standard of 5 star service
Excellent communication, decision making and negotiation skills, and maintaining effective working relationships with stakeholders
Work well in a team environment or be responsible to work autonomously, maintaining a friendly, professional and positive attitude
Attention to detail, highly organised & excellent time management skills
Excellent personal presentation

We are Offering

Competitive hourly rate + penalties evenings, weekends & public holidays
Discounts on RACV products & resorts
Employee of the month awards & recognition
Uniform
Parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process

You can learn more about the RACV at https://careers.racv.com.au/

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.

We regret to inform you that this job opportunity is no longer available as it has expired

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