• Gold Coast | RACV Royal Pines Resort
• Casual
• Discounts on RACV products & resorts

• Building & maintaining positive working relationships with internal & external stakeholders, including staff, guests & contractors
• Crowd control throughout the resort & property including group arrivals/departures, large conferences and events, bars & restaurants
• Traffic & parking control
• Patrolling the property and surveillance duties
• Monitoring various systems incl. security, alarms, CCTV, and access point control
• Check alarm systems and fire equipment
• Maintain operation logs, accurate record keeping responding to incidents, investigation & report writing
• Safeguarding company assets & managing security risks
• Respond to emergency situations & liaise with emergency services
• Maintaining the RACV values and culture

• Valid QLD Security Licence (incl. Crowd Controller & Monitoring)
• Valid QLD Driver's Licence
• Valid First Aid Certificate + CPR
• Valid QLD Responsible Service of Alcohol Certificate
• Previous hotel security experience performing the above duties in a 4-5 star hotel/resort or similar work environment
• Experienced in managing multiple systems including fire safety, CCTV, intruder alarms and access control
• Competent computer skills using MS Office & Outlook to fill in reports, daily logs, email communication
• Experience responding to first aid emergencies, fire emergencies & safety situations, drills and use of equipment
• Provide guests with a warm welcome and a consistent high standard of 5 star service
• Excellent communication, decision making and negotiation skills, and maintaining effective working relationships with stakeholders
• Work well in a team environment or be responsible to work autonomously, maintaining a friendly, professional and positive attitude
• Attention to detail, highly organised & excellent time management skills
• Excellent personal presentation

• Competitive hourly rate + penalties evenings, weekends & public holidays
• Discounts on RACV products & resorts
• Employee of the month awards & recognition
• Uniform
• Parking onsite