Australia Job Openings

Bupa

Senior Manager - Medical, Diagnostics & Public

Melbourne

FULL TIME

September 18, 2024

Have you always wanted to work for Australia’s largest Health and Care company?

Bupa offers a competitive remuneration, fun atmosphere, career growth opportunities and community impact! We currently have x2 newly created Senior Manager positions – leading a team of Engagement & Contracting Managers that service on the Private Hospitals portfolio & the other our Medical, Diagnostics & Public portfolio.

Both roles significantly contribute to the value proposition by purchasing appropriate, quality services and establishing risk management strategies to support the goal of sustainable affordability with contracted healthcare providers. This role is charged with leading and executing on the shift to a partnership mindset with providers and advocates for Provider Experience. You will also be required to travel interstate a monthly basis.

How will I help?
Key accountabilities include:

Lead team responsible for negotiating and managing contracts for Private Hospitals (including ensuring regular informal and formal engagement structures to manage relationships with contracted providers)
Coaching, development and uplift of E&CM team members (including regular feedback to support growth and development)
Champion and drive engagement and culture uplift initiatives to support a high-performance team culture.
Collaborate with the Health Transformation to implement strategic component of the Hospital Engagement framework
Collaborate with the Network Performance and Optimisation Team to develop metrics and tracking that reports on the health of Private Hospitals and the overall network in which they sit
Develop and implement effective purchasing strategies with customer outcomes at the heart of the negotiations for their allocated portfolio of healthcare providers
Ensuring the appropriate management of all relationships and associated benefit outlay for healthcare providers within the allocated portfolio
Work with the Head of Commercial to maintain appropriate governance structures (including contract runway), manage renewal periods to spread the renewal workload over a 3 year plan
Work with providers to lead to better outcomes for the customer, the provider and Bupa

What’s in it for me?
As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.
What do I need?

Significant experience (10+ years) in leadership roles with demonstrated ability to drive culture change, skills uplifts and employee engagement in complex, high-pressure environments.
Track record of developing and leading high performing teams, able to develop strong team cohesion and a commitment to coaching and development of teams to ensure they deliver extraordinary result
Significant experience (10+ years) in a healthcare environment and negotiation of complex and high value contracts with large enterprise organisations and ongoing contract management disciplines
Working knowledge of Casemix Funding Systems
Deep Understanding of the private and public health care systems and industries and the related regulatory environments.
Proven ability in partnership & alliance negotiation and understanding of negotiation strategies and scenario planning
A track record of achievement and delivery in relevant commercial field with previous experience in public health environments advantageous
Excellent stakeholder management (internal/external) and ability to build strong business relationships at a senior level and able to identify business development opportunities for Bupa with Hospital groups
Deep understanding of business planning and managing outcomes against both target and forecast and experience of working with actuarial teams would be an advantage.
Tertiary qualifications are desirable and skills or training in business management, health service or related disciplines.
Proven capacity to communicate with technical and non-technical audiences – including gathering requirements and presenting results.
Exceptional written and presentation skills and the ability to convert data into insight and prepare compelling, persuasive reports and presentations suitable for executive and board level content

What is it like to work there?
Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.
Bupa Asia Pacific operates in Australia, New Zealand, and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical, and hearing services.
Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose, and the way that we deliver personalised care.

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